Food & Beverage Supervisor

4 weeks ago

Detroit, Michigan, United States tapwage Full time

Overview:


The Food & Beverage Supervisor assists in overseeing the food and beverage operations within the hotel to provide good quality service, food and beverage presentation, and guest experience.


Key Duties & Responsibilities:

  • Monitor and maintain cleanliness, sanitation, and organization of assigned F&B areas.
  • Work to understand the knowledge of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
  • Check storage areas for proper supplies, organization, and cleanliness.
  • Supporting the Manager, assisting in ensuring staff has reported to work; document any late or absent employees.
  • Coordinate breaks for assigned staff.
  • Inspect table/setups, check for cleanliness, neatness, and agreement with guest's order and departmental standards
  • Ensure that all orders are delivered within designated timelines.
  • Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
  • Document pertinent information in the department logbook.
  • Complete all paperwork and closing duties in accordance with departmental standards.
  • Review status of assignments and any followup action with the Manager and/or oncoming Supervisor.

Education and Experience:

  • High school graduate or equivalent vocational training certificate
  • Prefer 12 years experience in an F&B related role
  • Micros and Delphi knowledge is useful, but not required
  • Must have a good understanding of the English language and solid verbal and written communication skills.
  • Provide excellent customer service and maintain a professional demeanor.
  • Must be a minimum of 21 years of age to serve alcoholic beverages
  • Have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards

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