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Patron Attendant

4 months ago

High Point, North Carolina, United States Atrium Health Full time

Overview

JOB SUMMARY: Provides exceptional hospitality service to patients and guests in a friendly and efficient manner. Greets and assists everyone with compassion.

EDUCATION/EXPERIENCE: High school diploma or GED equivalent required. Two years of customer service experience preferred. Ability to drive manual transmission and a clean driving record for at least five years. Level I Qualified Spanish Bilingual Staff (QBS) preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Valid North Carolina driver's license with no restrictions required. CPR certification required.

ESSENTIAL FUNCTIONS:

  1. Adheres to general hospital standards for a cooperative work environment.
  2. Greets patients and guests with a caring attitude.
  3. Ensures safety in the work area.
  4. Ensures safety during vehicle loading and unloading.
  5. Drives a golf cart as requested.
  6. Performs other duties as requested by management.
  7. Completes all Medical Center and Department training requirements promptly.

SKILLS/QUALIFICATIONS:

  • Professional communication skills
  • Good listener
  • Willing to assist anyone
  • Basic math skills for processing payments and deposits
  • Able to stand or walk for prolonged periods

WORK ENVIRONMENT:

  • Very noisy environment
  • Heavy traffic noise
  • Outside environment subject to summer heat and winter cold
  • Possible exposure to fumes, pathogens, or biohazards
  • Subject to air pollution and dust

PHYSICAL REQUIREMENTS:

  • Standing, walking, sitting, bending, reaching with arms
  • Finger and hand dexterity
  • Talking, hearing, seeing
  • Lifting, carrying, pushing, or pulling: Up to 20 lbs. maximum, 50 lbs. maximum, 100 lbs. maximum