Technician - Slots

4 weeks ago

Chicago, Illinois, United States Bally's Chicago Full time
About Bally's

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain

Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you

Job Summary

As a Slot Technician, you will repair, maintain, and monitor all slot machines.

Duties And ResponsibilitiesFoster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Safeguard, maintain, repair, and monitor all slot machines as needed
Perform scheduled slot machine installations, conversions, and necessary changes
Conduct preventative maintenance on all slot machines
Assist in maintaining slot equipment inventory
Install, troubleshoot, and repair slot player tracking equipment along with all other equipment utilized by slot operations
Participate in machine moves
Run and analyze reports and explain any inconsistencies when necessary
Perform other duties as assigned
QualificationsMust be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must be a high school graduate or equivalent
Must have a minimum of three years of technical experience, preferably in slot machine repair
Must have a working knowledge of computers and software applications, including Microsoft Word and Excel
Must have knowledge of all casino game rules
Must have knowledge of all applicable gaming regulations
Must have open work availability to work nights, weekends, and holidays
Must have excellent customer service skills
Physical DemandsFrequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistance
Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
Requires manual dexterity to conduct repairs on slot machines
Work Environment The work environment contains bright lights, loud noise, and stressful situations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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