Engineering Manager

Found in: beBee jobs US - 1 week ago

Hoboken, New Jersey, United States Flow Full time

Flow is a technology and services company that enables brands and retailers to become international and sell cross-border. Flow's API driven platform enables merchants to sell & ship globally from their own sites, solving all cross-border pain points throughout the entire e-commerce supply chain, such as local payment methods, international shipping options, and all aspects of the upstream site localization such as duty/tax calculation, local pricing and product restrictions. Flow makes it easy for merchants to solve these enormous points of friction when selling globally. The result is a next-generation platform for cross-border commerce, focused on customer experience and maximizing conversion rates.

Flow has raised $55m+ in funding (most recently Series B) from world-class funds including NEA, Amex Ventures, Bain Capital Ventures, Forerunner Ventures, Fung Capital, and more.

ABOUT THE ROLE:

A critical component to enabling cross border is delivering seamless clearance through customs. This is also an incredibly challenging problem where Flow has radically changed the industry by delivering the world's first machine learning-based, highly accurate, classification system that replaces the need for people to inspect and classify individual products. This capability enables our clients to ship goods from anywhere in the world to anywhere in the world directly from their stores and fulfillment centers, keeping customers happy with fast and seamless delivery.

Clearing customs requires classifying products into "HS Codes" (harmonized schedules) that allow any agent around the world to understand what a product is. At Flow, we take unstructured product information, utilize Machine Learning and other classification tools, to intelligently assign these codes to millions of products each day.

As we continue to invest in scaling the classification product to improve precision, add new product categories and much higher volume, Flow is looking for an experienced engineering leader to lead our classification team as we continue to build the next generation of our classifier to become image, location, price-aware, and improve our data enrichment, data quality algorithms. Together with a multidisciplinary team of engineers, ML scientists, and subject domain experts, you will help define and build the world's fastest, most accurate classification system for cross border trade.

This role reports to the SVP Engineering and is based out of our Hoboken, NJ office with flexible remote work opportunities.

MAIN RESPONSIBILITIES:

Be a subject matter expert in an ML domain
Lead machine learning engineers and data scientists to create classification models to build the world's fastest and most accurate classification system for cross border trade.
Execute repeatable delivery, and continuously improve Flow's end to end software delivery process.
Bring a rigorous approach to delivering quality software
Develop and promote a learning culture in the organization that understands failure is a mandatory component of success
Attract and retain exceptional talent to grow our current engineering team
Team career development and performance management
Collaborate with the technology leadership team and cross functional leaders to ensure Flow continues to build great products and deliver significant value to its clients

SKILLS, QUALITIES, & QUALIFICATIONS:

7+ years of software engineering work experience including hands-on technical management building large scale systems, algorithms, and toolsets within the Machine Learning domain
Strong understanding of machine learning approaches and algorithms, and their applications to taxonomies, recommendation, and/or search domain
Experience setting the direction for a team whose primary output is online classification, ranking/recommendation models
Strong organizational and analytical skills to lead teams in a variety of complex tasks
A consistent track record of creating a high-performing, collaborative culture that delivers high-quality products
Track record in partnering with recruiting to build incredible engineering teams
Track record of coaching senior individual contributors
Excellent communication skills and can create alignment with other leaders and decision-makers in a fast-moving environment
SaaS, tax, or fintech experience a plus

At Flow, we look for those with a passion for learning and who desire to have meaningful impact. We are a team of problem-solvers and out-of-the-box thinkers. We welcome diverse perspectives and people that enjoy being challenged - come join us

A little bit about life at Flow:

We offer competitive health insurance for you and your family, flexible paid time off and retirement saving plans to name a few.

All employees are granted stock options so when we say Act Like an Owner is one of our values, we really mean it. You can come to work every day knowing you will always be surrounded by kind and talented people who you will learn from and genuinely care about you.

We invest in growing our people—personally and professionally. Every employee has access to LinkedIN Learning and a professional development budget.

You don't need to come into the office every day because we trust you to deliver exceptional results. We do have certain days designated for everyone to come in since team brainstorming, collaboration and cultural activities are fun to do in person

Go karting and whiskey tasting to hot sauce competitions and company wide ping pong tournaments - we've got all the bases covered. Flow is so much more than sitting in front of your desk all day.

Flow is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Flow focuses on SaaS, E-Commerce, and B2B. Their company has offices in Hoboken. They have a mid-size team that's between employees.
You can view their website at or find them on LinkedIn.

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