Banquet Captain
1 month ago
Banquet gratuity pool
Free covered parking
Free meals onsite
Hotel discounts
Paid time off and holiday pay
Professional development and promotion opportunities
401(k) available for all associates
Benefit options available for ALL associates
The impact you'll make... The Banquet Captain will work closely with the Hotel's Food and Beverage Department, both front-of-house and back-of-house. This position leads & services banquet functions for the hotel. Responsible for leading the banquet team during banquet functions to ensure positive customer experience. You'll enjoy this job because...
You're eager to distinguish yourself as a leader in F&B
You're self-motivated to achieve success
You like working in a fast-paced environment
You're skilled at prioritization and delegation
You enjoy teaching and motivating others
What you'll be doing...Coordinate food service between kitchen and banquet service staff & guests
Review and implement table and seating diagrams
Operate as banquet server during functions including set up, greeting, and serving guest assisting staff with breaking down of function
Assist with all reasonable bar back duties and control transfers with stock inventory
Set example and adhere to basic hygiene procedures and grooming standards
Maintain critical standards for product quality, service speed, cleanliness and sanitation in front and back of house.
Manage all opening and closing side work, inspection duties, and captain's report.
Ensure proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
Establish and achieve quality and guest satisfaction goals
Assist in pre-service and periodic training
Complete accurate bill according to BEO and obtain signature from guest
Assist Banquet Manager in training of staff when needed
Requirements...Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
Must be able to lift up to 30 pounds occasionally
Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity
Ability to work calmly under stressful situations
Maintain high level of guest satisfaction is an absolute requirement for this position
About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Source: Hospitality Online
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