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IT Specialist

3 months ago


Hampton, Virginia, United States Federal Aviation Administration - FAA Full time
Duties

Acts as a technical expert system network analyst under minimal direction of a manager or executive.Works independently performing multiple, varying and complex activities. Broad policies and objectives provide general guidance but require the innovation for developing new or modified procedures and approaches taking into consideration FAA policies, government-wide regulations, and industry standards. Acts as a liaison to
Operations Support (AJW-1), NextGen and PMO in defining Enterprise needs/requirements to acquisition programs.

Works directly with AJW-1 and PMO from development through implementation of new/modified systems/services to insure operational readiness prior to integration into the National Airspace System (NAS). Acts as an Enterprise expert in support of systems/services across the NASEO Directorate. Provides 24/7 operational support for NAS systems through monitoring and overseeing critical services. Provides emergency technical assistance to return network communications programs and systems to operational mode.
Monitors, analyzes, and troubleshoots telecommunication, computer, infrastructure and NAS OP-IP network problems within a NAS operations center. Responsible for systems administration and security on operational systems/services. Manages LAN/WAN computer networks and communications systems. Oversees administration of LAN/WAN infrastructure and the resources on which it relies. Responsible for installing LAN/WAN connectivity to support critical NAS Operations. Designs, configures, modifies, and maintains hardware such as, hubs, routers, switches, cabling, servers, backup systems, interface cards, modems, etc., and software such as, operating systems, utility systems, and security systems, etc., in order to maintain optimal performance levels. Analyzes and tracks significant problems, monitors performance, and performs upgrades and/or fixes to hardware and software as required. Monitors LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations.

Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. Monitors, troubleshoots, and coordinates service outages in a Service Oriented Architecture (SOA) environment through the use of web services technologies. Maintains updated knowledge of
networking protocols, experience in routed and frame relay network environments, virtual hosted environments and experience with network management utilities. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations.

Remains current on job-specific knowledge and trends through training courses, workshops, seminars, and professional associations/publications. Obtains and maintains necessary certifications. Direct impact on the NAS. Requires Secret Security clearance.

Requirements

Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.
Qualifications

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit:

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV FV-I, FG/GS-11 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Experience includes:Experience monitoring LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations, this includes analyzing and tracking significant problems, monitoring performance, and performing upgrades and/or fixes to NAS hardware and software as required.

Qualifications must be met by the closing date of this vacancy announcement.

Applicants should include examples of specialized experience in their application package.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Veterans' Recruitment Appointment, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

Selection may be from this announcement or ACT-ATO-24-AJWB

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Some, all, or none of the applicants may be interviewed.

This is not a bargaining unit position.

Links to Important Information: ,
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded OR emailed to OR faxed to on or before the closing date of this announcement. All submitted documents should reference the announcement number.

    If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at .

    All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.