Reservations Agent

Contour is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft managem...

Be at least 18 years of age
Prior customer service experience and/or call center experience preferred, but not required.

Be authorized to work in the United States and able to travel in and out of the United States.

Must have a valid driver license and good driving record.
Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
Able to type 30 words per minute.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Ability to work independently and as part of a team.
Excellent communication skills both written and verbal delivered with tact and professionalism
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.

To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule.

Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.

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