Director of Claims

1 month ago

Fond du Lac, Wisconsin, United States Society Insurance Company Full time
Job Information

Job Title

Director of Claims (Property)

Home Department:

Claims

Employment Status:

Exempt; Full-time

Schedule:

40 hours/week with Flexible Scheduling Opportunities

Position Location:

Flexible Remote Work/Hybrid Scheduling

This position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which Society conducts business in. Visit us at to learn more.

Overview

Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking a Director of Claims to lead our property claims team. This position will be responsible for the development and administration of policies, procedures, and management of all claims functions in order to achieve the company goals for loss adjustment expenses, claims severity, customer service, policyholder retention, and company profitability. The Director of Claims will set a positive cultural environment where integrity and ethics are unquestioned, customers are the prime focus, employee growth and engagement are present, and organizational excellence is the ultimate objective.

About the Role
  • Develops and manages the claims functions including but not limited to: claim compliance, claim and suit file audits, department training, external audits, adjuster manual updates, and other resource needs. Supports managers with complex coverage and loss questions.
  • Contributes to the development and execution of overall claim direction for the company through strategic planning.
  • Drives operational performance and delivers outstanding claims-related results including loss severity, loss adjustment expenses, and other claim metrics based on areas of focus assigned.
  • Recommends action by reviewing and analyzing damages, coverage, and liability issues on large losses. Collaborates closely with the Underwriting, Risk Control, Actuary, and Sales departments by providing intel on claims trends.
  • Establishes a culture of change acceptance through collaboration and support of Change Management efforts, ensuring the long-term success of the company.
  • Oversees claims operations in collaboration with the Director of Claims-Technical and Shared Services by managing key metrics (i.e. expense ratio, loss ratio, closing ratio, subrogation recoveries, and reserving), claims process and workload, evaluating work results, enforcing guidelines, litigation strategy, and productivity standards.
  • Collaborates with the VP and Chief Claims Officer and other department leaders to develop departmental strategic initiatives that are aligned with the company strategy; aligns staff, and drives execution of the strategy.
  • Monitors regulatory and legislative issues related to claims handling and directs the implementation of policies and procedures that comply with regulatory and statutory guidelines and standards.
  • Maintains working knowledge of state legal requirements and industry trends pertaining to claims and customer service.
  • Develops staff by mentoring and providing technical training. Shares knowledge and expertise with claims staff and assists training program development.
  • Supports an open and transparent environment where favorable change is embraced and where leadership abilities are recognized and encouraged.
About You
  • You enjoy coaching and developing others within a collaborative team environment.
  • You are decisive and takes a systematic approach to continuous improvement initiatives.
  • You enjoy empowering and motivating others to achieve their full potential.
  • You encourage ownership of the company's mission, goals, and values.
  • You hold yourself accountable and are results driven.
  • You enjoy analyzing, investigating, and using the facts to make decisions.
What it Will Take
  • Bachelor's degree in business, insurance, economics, or related field.
  • 8 years of demonstrated competency in property, auto, and casualty claims with some emphasis in commercial including strong knowledge of coverages, laws, and concepts.
  • 5 years of experience in claims management role.
  • Demonstrated history of initiative, collaboration, and plan execution.
  • Proven track record of successful functional leadership of large, complex projects with multiple stakeholders and driving organization change.
  • Recognized high-level designation(s). Examples include CPCU, AIC, CIC, ARM, AU, and ongoing industry education.
  • Strong interpersonal skills, including the ability to mediate multiple perspectives and come to a resolution.
  • Self-confidence to be assertive when taking a position and constructively resolving differences and building consensus among partners.
  • 10+ years of prior claims management experience including strong knowledge of coverages, laws, and concepts highly desirable.
What Society Can Offer
  • Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
  • Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
  • Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
  • Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
  • Community: Charitable Match; paid volunteer time; team sponsorships
  • Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more
Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.

Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society's substance abuse policy.

  • Director of Claims

    2 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Full time

    Job InformationJob TitleDirector of Claims (Auto and General Liability)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling OpportunitiesPosition Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9...

  • Director of Claims

    4 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Auto and General Liability)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9...

  • Director of Claims

    1 month ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Auto and General Liability)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9...

  • Director of Claims

    2 weeks ago

    Fond du Lac, Wisconsin, United States The Ladders Full time

    Job InformationJob Title Director of Claims (Auto and General Liability) Home Department: Claims Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Flexible Remote Work/Hybrid Scheduling This position offers flexible remote work scheduling and we are targeting candidates who are located...

  • Director of Claims

    1 month ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Work Comp)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which...

  • Director of Claims

    1 month ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Property)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which...

  • Director of Claims

    2 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job Information Job Title Director of Claims (Property) Home Department: Claims Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Flexible Remote Work/Hybrid Scheduling This position offers flexible remote work scheduling and we are targeting candidates who are located...

  • Director of Claims

    4 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Work Comp)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which...

  • Director of Claims

    4 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Property)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which...

  • Director of Claims

    1 month ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Auto and General Liability)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the 9...

  • Director of Claims

    4 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Technical and Shared Services)Home Department:ClaimsEmployment Status:Exempt; Full-time Schedule:40 hours/week with Flexible Scheduling Opportunities Position LocationFlexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the...

  • Director of Claims

    1 month ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Technical and Shared Services)Home Department:ClaimsEmployment Status:Exempt; Full-time Schedule:40 hours/week with Flexible Scheduling Opportunities Position LocationFlexible Remote Work/Hybrid SchedulingThis position offers flexible remote work scheduling and we are targeting candidates who are located within the...

  • Director of Claims

    2 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Full time

    Job InformationJob TitleDirector of Claims (Technical and Shared Services)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling OpportunitiesPosition LocationFlexible Remote Work/Hybrid Scheduling This position offers flexible remote work scheduling and we are targeting candidates who are located within the...

  • Director of Claims

    2 weeks ago

    Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    Job Information Job Title Director of Claims (Technical and Shared Services) Home Department: Claims Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location Flexible Remote Work/Hybrid Scheduling This position offers flexible remote work scheduling and we are targeting candidates who...

  • Aquatics Program Coordinator II

    2 weeks ago

    Prairie du Sac, Wisconsin, United States YMCA of Greater Kansas City Full time

    Overview: The Aquatics Program Coordinator II is responsible and accountable for assisting with the administration and supervision of the aquatics program area under the supervision of the Aquatics Director. YMCA Benefits FREE Y membership Opportunities for career advancement Y Retirement Fund 403b OUR CULTURE: The YMCA of Greater Kansas Citys mission and...

  • Aquatics Program Coordinator II

    2 weeks ago

    Prairie du Sac, Wisconsin, United States YMCA of Greater Kansas City Full time

    Overview:The Aquatics Program Coordinator II is responsible and accountable for assisting with the administration and supervision of the aquatics program area under the Aquatics Director's supervision.YMCA BenefitsFREE Y membershipOpportunities for career advancementY Retirement Fund 403bJob Title:In this exciting opportunity as the Aquatics Program...

  • Director of Claims

    3 weeks ago

    Fond du Lac, United States Society Insurance Company Full time

    **Job Information** **Job Title** Director of Claims (Property) **Home Department**: Claims **Employment Status**: Exempt; Full-time **Schedule**: 40 hours/week with Flexible Scheduling Opportunities **Position Location**: Flexible Remote Work/Hybrid Scheduling**_ Overview_** Protecting our policyholders’ dreams, passions, and livelihoods has a...

  • Director of Claims

    3 weeks ago

    Fond du Lac, United States Society Insurance Company Full time

    **Job Information** **Job Title** Director of Claims (Work Comp)**Home Department**: Claims**Employment Status**: Exempt; Full-time**Schedule**: 40 hours/week with Flexible Scheduling Opportunities**Position Location**: Flexible Remote Work/Hybrid Scheduling- **_ Overview_** Protecting our policyholders’ dreams, passions, and livelihoods has a direct...

  • Director of Claims

    3 weeks ago

    Fond du Lac, United States Society Insurance Company Full time

    **Job Information** **Job Title** Director of Claims (Technical and Shared Services) - **Home Department**: Claims - **Employment Status**: Exempt; Full-time - **Schedule**: 40 hours/week with Flexible Scheduling Opportunities - **Position Location** Flexible Remote Work/Hybrid Scheduling- **_ Overview_** Protecting our policyholders’ dreams, passions,...

  • Director of Claims

    1 day ago

    Fond du Lac, United States Society Insurance Company Full time

    Job InformationJob TitleDirector of Claims (Auto and General Liability)Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:40 hours/week with Flexible Scheduling Opportunities Position Location:Flexible Remote Work/Hybrid Scheduling This position offers flexible remote work scheduling and we are targeting candidates who are located within the 9...

  • Security Director

    4 weeks ago

    Fond du Lac, United States State of Wisconsin Full time

    Introduction The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge research and evidence-based approaches, employees implement lasting change with a...

  • Occupational Health Manager

    2 weeks ago

    Fond du Lac, United States Brunswick Full time

    The Occupational Health Manager is accountable for functioning at high levels of effectiveness in both the supervisory and technical functions of occupational health/medical services for Mercury’s Fond du Lac campus and Wisconsin sites, while also supporting strategic direction for the enterprise. The position works closely with Mercury safety, human...

  • Occupational Health Manager

    2 weeks ago

    Fond du Lac, United States Brunswick Corporation Full time

    Are you ready for what’s next?_ - Come explore opportunities within _ - Brunswick, a global marine leader _ - committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities...

  • Food Service Coordinator

    2 weeks ago

    Fond du Lac, United States Boys & Girls Club of Fond du Lac Full time

    **PRIMARY FUNCTION**: The Food Service Coordinator oversees the food service operations for all program locations within the organization to meet the nutritional needs of Club members and ensure the program follows policies and procedures to meet federal and state requirements. **KEY ROLES (Essential Job Responsibilities)**: - Review menus for snacks and...

  • Administrative Assistant

    2 weeks ago

    Fond du Lac, United States City of Fond du Lac, WI Full time

    **Administrative Assistant** The City of Fond du Lac, Wisconsin, is a beautiful and thriving community of 44,678 located at the foot of Lake Winnebago. Fond du Lac is a great place to live and work and its recreational opportunities are second-to-none. In addition, Fond du Lac is only an hour away from Green Bay, Milwaukee, and Madison and all those...

  • Community Relations Manager

    4 weeks ago

    Fond du Lac, United States Sage Meadow of De Pere Full time

    We are looking to add a Community Relations Manager to the team! This role will handle our De Pere and Fond du Lac locations. The Community Relations Manager plans, directs, and executes all marketing and sales efforts for their assigned community. The primary goal of the position is to be manage the lead role in maintaining or exceeding target census goals...

  • Community Relations Manager

    2 days ago

    Fond du Lac, United States Sage Meadow of De Pere Full time

    We are looking to add a Community Relations Manager to the team! This role will handle our De Pere and Fond du Lac locations. The Community Relations Manager plans, directs, and executes all marketing and sales efforts for their assigned community. The primary goal of the position is to be manage the lead role in maintaining or exceeding target census goals...

  • Nurse Practitioner

    1 month ago

    Fond du Lac, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Teacher - Food Service Production

    4 days ago

    Fond du Lac, United States State of Wisconsin Full time

    Introduction The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge research and evidence-based approaches, employees implement lasting change with a...

  • Library Page/Shelver

    4 weeks ago

    Fond du Lac, United States City of Fond du Lac, WI Full time

    The City of Fond du Lac Public Library is seeking several employees for a Library Page/Shelver whose schedule will be an average 12.5 - 19.5 hours per week. If you enjoy organizing things and making them look nice, this position is for you. Library Pages are responsible for shelving all returned materials, retrieving items from the book drop and checking in...

  • Hospice Registered Nurse

    4 weeks ago

    Fond du Lac, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Hospice Certified Nursing Assistant

    4 weeks ago

    Fond du Lac, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Elementary Special Education Instructional Aide

    2 weeks ago

    North Fond du Lac, United States The School District of North Fond du Lac Full time

    **Position** The School District of North Fond du Lac has an opening for a special education instructional aide to serve at Friendship Learning Center for the 2024-2025 school year! The position involves supporting students in grades K-5 with special needs throughout the day with transitions, supervision, academic, socio-emotional and behavioral support and...

  • Bridge Program Special Education Instructional Aide

    6 days ago

    North Fond du Lac, United States The School District of North Fond du Lac Full time

    **The School District of North Fond du Lac** has an opening for a highly qualified Special Education Instructional Aide to serve in the Bridge Program at Horace Mann High School for the 2024-2025 school year! This person will support students in the Bridge Program in general and special education classrooms as directed by the Bridge Special Education...

  • Quality Manager

    1 month ago

    Du Quoin, United States Prysmian Group Full time

    Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical...

  • Quality Manager

    4 weeks ago

    Du Quoin, United States Prysmian Group Full time

    Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical...