Management and Program Assistant

3 weeks ago


Bloomington, United States Internal Revenue Service Full time
WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education - Correspondence Production Services Central

The following are the duties of this position at the full working level.

Identifies potential and actual problems, probable causes; researches specific issues, gathers pertinent statistics or information, reports findings and may recommend corrective action for the full scope of a program or function.

Monitors, reviews, and evaluates operations and interrelationships with other functions re workflow, work redundancy, or systemic problems.
Randomly verifies completeness of specific sets of controls, accuracy of procedures, and timeliness and effectiveness of actions.
Revises procedures, controls, etc., as indicated by studies or assigned by analyst.
Prepares memoranda, reports, and charts showing findings or recommendations.
This position has career progression.

If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.

For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.



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