Telecommunications Specialist GS-0391-11/12

2 weeks ago


Buffalo, New York, United States Small Business Administration Full time
As a Telecommunications Specialist at the GS /12, some of your typical work assignments may include:

Acts as liaison between technical personnel, management, and vendors to facilitate detailed implementation of systems and proactively prevent down time or problems.

Works closely with the Network Administration Team to design telephone systems that integrate with existing IT networks to provide operating capabilities for accomplishing mission requirements.

Prepares or reviews Genesys Cloud services, and facility specifications.

Monitors and resolves technical problems in the preparation of systems and/or facilities, the procurement and installation of Genesys Cloud Services and develops and conducts operational acceptance tests.

Performs staff level functions involved in long- and short-range planning.

Participates in planning for future systems and capabilities, for the short-term, and/or for the long-term projections of requirements and technology needed to satisfy them.

Reviews and recommends specific kinds of communications security systems according to operating requirements, classification or sensitivity of traffic, agency policies and standards.


IMPORTANT NOTES:
This is a Permanent position, which is a competitive service status position with a full-time work schedule.

If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facility.

A valid driver's license may be required.

By applying for this position with SBA's Disaster Systems Support Division (DSSD), you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.

This position is also being announced under Merit Promotion Procedures, announcement # MP-24-DSSD , open to current and former federal career and/or career-conditional employees.

This position is not included in a bargaining unit.

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