Family Partner

3 weeks ago


Oakland, California, United States A Better Way, Inc. Full time

Position: Family Partner

Accountability: Reports to ECMH-PEI Program Manager

Job Status: Regular, Full Time, Non-Exempt

Hybrid status: EE2

Date Revised: March 2024

Family Partner

Early Childhood Mental Health Prevention and Early Intervention - Fruitvale

Job summary:

A Better Way, Inc. is seeking a dedicated Family Partner to join our Early Childhood Mental Health Prevention and Early Intervention (ECMH-PEI) Program. This role is designed for professionals with personal lived experience navigating service systems for their child, offering a unique perspective that enriches the support provided to families navigating mental health services. The Family Partner serves as a vital link between families and ECMH/PEI services, ensuring that the family's voice and choice are respected and prioritized. This position reports directly to the Program Manager and plays a key role in facilitating community linkages, supporting the organization and enhancing access to various community services and supports.

Job Duties and Responsibilities:

Facilitate and support community linkages for families, guiding them to appropriate services such as medical, educational, and social supports to build resilience and autonomy.

Organize and support the delivery of parent Cafés and support groups, providing a safe and nurturing environment for parents to share experiences and learn from each other.

Use initial screening and assessment tools to support the early identification of potential mental health issues in children, collaborating with the care team to ensure appropriate follow-up and intervention.

Develop and maintain relationships with community partners and service providers, enhancing the referral network available to families.

Serve as an advocate for families, ensuring their needs and preferences are communicated and respected throughout the service delivery process.

Maintain accurate and timely documentation of all interactions, interventions, and outcomes with families, contributing to the program's evaluation and continuous improvement efforts.

Participate in team meetings, supervision, and training sessions as required, sharing insights and strategies to improve service delivery and outcomes for families.

Qualifications and Characteristics Desired:

Must be a parent who has successfully navigated service systems on behalf of their own child, demonstrating a strong understanding of the challenges and pathways to accessing care and support within the community.

Experience in facilitating or co-facilitating support groups such as parent Cafés and other group-based support activities.

Deep understanding of and ability to guide families through service systems, making complex processes more accessible and reducing barriers to care.

Demonstrated sensitivity to and competence in dealing with diverse client populations and addressing social determinants of health.

Strong communication skills, both verbal and written, with the ability to act as a liaison between families and service providers.

Familiarity with initial screening and assessment tools like the North Carolina Family Assessment Scale (NCFAS), Ages & Stages Questionnaires (ASQ/ASQ-SE), and Pediatric Symptoms Checklist.

Willingness to engage in ongoing professional development and reflective practices.

Valid California driver's license, clear driving record, personal vehicle, and insurance coverage for travel as needed.

Bilingual/bicultural competencies preferred to meet the diverse needs of the community served.

Work Environment

While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Position Type/Expected Hours of Work

Full- Time , Non-exempt, 40hrs per week

Travel

Local travel as needed

Work Authorization/Security Clearance

Employees must pass LiveScan check and receive TB and health clearances prior to employment. Compliance with vaccination policy.

A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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