Senior Software Engineer-(Mainframe/ SQL/ ETL)

4 weeks ago

Durham, North Carolina, United States Fidelity Investments Full time

Job Description:

The Role

Fidelity Investments Workplace Investing (WI) organization is seeking an experienced senior software engineer to join our Level 2 Production Support team within Stock Plan Services (SPS). The selected candidate will provide critical systems and business support on a global team using a Mainframe technology stack, with an end goal of high availability and client satisfaction. This position will play a critical role in providing a top-shelf service experience for our clients, as well as for our internal partners, while building and maintain collaborative global relationships with our partner technology and support organizations.

The Expertise and Skills You Bring

  • Demonstrated support on a critical mainframe environment, using COBOL, DB2, CICS, JCL, MQ-Series, SQL, and VSAM files, as well as Easytrieve
  • Experience in mainframe performance tuning and capacity planning, including ways to reduce I/Os, CPU Time, MSUs, and MIPs, using Strobe, iStrobe, and Platinum Detector
  • Experience in navigating in an Oracle database environment for triage purposes
  • File format and comparison using File-AID; version management using Endeavor; debugging and unit testing using Intertest and Abend-AID; and job scheduling using Control-M
  • Ability to debug and reproduce issues in lower pre-production environments
  • Ability to multi-task and stay organized in a dynamic work environment while meeting results
  • While not required, knowledge of ETL, Informatica, Java, Python, or other distributed languages is a plus

The Expertise and Skills You Bring:

  • A Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent experience
  • 6+ years of proven ability in mainframe development and support
  • Experience working in a scaled agile delivery model
  • Investment/financial services experience is highly desired
  • Strong verbal and written communication skills
  • Prior experience working with development teams in onshore-offshore model

The Team

As a Level 2 support team, we are committed to providing to a best-in-class level of service to both our external and internal clients. This requires that we maintain high availability, prevent production issues, and provide near-real-time remediation when issues are encountered.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations , or by calling , prompt 2, option 3.

Certifications:

Category:

Information Technology

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

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