Front Desk Agent

4 weeks ago


Irving, Texas, United States The Westin Irving Convention Center at Las Colinas Full time
Job Number
Job Category Rooms & Guest Services Operations
Location The Westin Irving Convention Center at Las Colinas, 400 W Las Colinas Blvd, Irving, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​team, and Become the best version of you.

Source: Hospitality Online


  • Front Desk Supervisor

    2 weeks ago


    Irving, Texas, United States The Westin Dallas Fort Worth Airport Full time

    OverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...

  • Front Desk

    2 weeks ago


    Irving, Texas, United States Planet Fitness - Excel Fitness Full time

    Job DescriptionJob DescriptionDaily responsibilities for the Front Desk Associate also include:Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness...

  • Front Desk Supervisor

    2 weeks ago


    Irving, Texas, United States Sonesta Hotels Full time

    Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and...


  • Irving, Texas, United States The Westin Dallas Fort Worth Airport Full time

    OverviewOpportunity: Assistant Front Office ManagerAssist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.Potential Career PathFront Office Manager Rooms Division Manager Assistant General ManagerEssential Job FunctionsInterview, select, train,...

  • Front Desk

    4 weeks ago


    Irving, Texas, United States The Westin Irving Convention Center at Las Colinas Full time

    Additional Information OvernightJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Irving Convention Center at Las Colinas, 400 W Las Colinas Blvd, Irving, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth...


  • Irving, Texas, United States ADASTAFF Full time

    Job DescriptionJob DescriptionClient Company OverviewOur client is centrally located between Dallas and Fort Worth, home to one of the most diverse areas in the nation, of cultures, religions, races, nationalities, and beliefs. Our client has high standards pertaining to communication and accountability. Job Site Location:Irving, TexasPay Rate:$17.50 Per...


  • Irving, Texas, United States Life Time Full time

    .Position SummaryAs a part of the LifeClinic team, the LifeClinic Coordinator maintains, and executes the LifeClinic business plans and adjusts as needed to deliver results at or above company expectations in patient acquisition, retention, and collections. Furthermore, they will greet members and patients alike in a friendly, professional manner while...

  • Host

    4 weeks ago


    Irving, Texas, United States The Westin Dallas Fort Worth Airport Full time

    OverviewOpportunity: HostGreet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.Your Growth PathFood Server or Guest Service Agent – Restaurant Supervisor or Front Office SupervisorYour FocusMeet and greet guests as they arrive, offer choice of seating, escort to the dining table and present...

  • Assistant Manager

    4 weeks ago


    Irving, Texas, United States HomeTowne Studios Dallas - Irving Full time

    We are seeking an Assistant General Manager to join our Team with a starting Wage up to $ $18.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the...


  • Irving, Texas, United States Omni Hotels Full time

    OverviewLas Colinas HotelOmni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas...

  • House Attendant

    1 week ago


    Irving, Texas, United States The Westin Dallas Fort Worth Airport Full time

    OverviewOpportunity: House PersonClean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.Potential Career PathHousekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office ManagerEssential Job FunctionsGreet and acknowledge guests in a courteous and friendly manner.Inspect...


  • Irving, Texas, United States Cognizant Full time

    Java Software Developer About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S.,...

  • Front Desk Agent

    1 day ago


    Irving, United States Omni Hotels Full time

    Location: Las Colinas Hotel       Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni...

  • Front Desk Agent

    3 weeks ago


    Irving, United States Omni Hotels Full time

    Location: Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Embassy Suites DFW Airport South Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Front Desk Agent

    4 weeks ago


    Irving, United States Hyatt Place DallasLas Colinas Full time

    Job DescriptionJob DescriptionReports To: The Front Office Associate will report directly to the Front Office Managers / Operations Manager.   Job Overview The Front Office Associate is the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate must be able to deal with complaints and...

  • Service Desk Agent

    8 hours ago


    Irving, United States Fotona Full time

    Globally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, medical, and dentallasers. With over 50 years of laser expertise and industry leadership, Fotona has sold over 30,000 lasers worldwide with distribution in over 60 countries. Fotona’s reputation for excellence is earned from its dedication to...

  • Service Desk Agent

    2 days ago


    Irving, United States Fotona Full time

    Job DescriptionJob DescriptionGlobally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, medical, and dental lasers. With over 50 years of laser expertise and industry leadership, Fotona has sold over 30,000 lasers worldwide with distribution in over 60 countries. Fotona’s reputation for excellence is...

  • Service Desk Agent

    1 day ago


    Irving, United States Fotona Full time

    Globally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, medical, and dental lasers. With over 50 years of laser expertise and industry leadership, Fotona has sold over 30,000 lasers worldwide with distribution in over 60 countries. Fotona’s reputation for excellence is earned from its dedication to...


  • Irving, United States PM Hotel Group Full time

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guest Guest Service, Agent, Guest, Hotel

  • Front Desk Supervisor

    2 weeks ago


    Irving, United States The Westin Dallas Fort Worth Airport Full time

    Overview Opportunity:  Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they...

  • Front Desk Supervisor

    2 weeks ago


    Irving, United States Westin Dallas Fort Worth Airport Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...


  • Irving, United States The Westin Dallas Fort Worth Airport Full time

    Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Front Desk

    2 months ago


    Irving, United States Planet Fitness - Excel Fitness Full time

    Job DescriptionJob DescriptionDaily responsibilities for the Front Desk Associate also include:Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness...


  • Irving, United States Ethos Regenerative Medical Group Full time

    We are seeking a Front Desk Manager & Personal Assistant to Dr. Black to become a part of our team! - FLOW of the office is main role, as the main point of contact, you are the first voice and face the patients will see. We hire **"A Players"** meaning we are fast-paced, attention to detail, focused on the individual patient experience and clinical...

  • Front Desk Supervisor

    4 weeks ago


    Irving, United States Sonesta Hotels Full time

    Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.  Ensure all staff is properly trained on all front desk operations, hotel facilities and...


  • Irving, United States Omni Hotels & Resorts Full time

    The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling g Front Desk, Office Supervisor, Supervisor, Hotel


  • Irving, United States Omni Hotels Full time

    Location Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas...