![Hilton San Diego AirportHarbor Island](https://media.trabajo.org/img/noimg.jpg)
Guest Service Agent
1 month ago
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Bartell Hotels is an equal opportunity employer.
Primary Objective of GuestService Agent Position
To provide prompt, effective,
friendly guest service for customers and hotel staff by operating hotel
inventory in accordance with the standards of Bartell Hotels
- Provides courteous and efficient service to customers by operating
the front desk according to Bartell Hotels standards - Understands room types and rates
- Proficient in manipulating the hotel room inventory to meet and
exceed customer expectations without loss to hotel - Understands the "10 foot rule"
- Owns a problem when confronted with one
- Handles difficult situations effectively
- Understands the importance of group codes, guest types, and source
codes - Communicates clearly and courteously with other staff members and
guests - Demonstrates proficiency in the use of equipment (inc. faxes,
phones, etc.) - Responds to customer questions regarding hotel, in-house facilities, and local events
- Provides courteous, prompt, and accurate inter-hotel
communications to staff and customers - Takes accurate and complete messages
- Correctly places room on priority status with housekeeping
- Communicates with authorized personnel by using Phones, HotSos
and/or radios - Follows established hotel security and safety policies as required
- Prepares reports as requested which may include bucket checks,
dupe checks, credit limits, room discrepancies and In-house notes
Other duties may be assigned as needed
Physical Demands & Work EnvironmentWhile
performing the duties of this Job, the employee is regularly required to stand;
walk; use hands to finger, handle, or feel; reach with hands and arms; talk or
hear and taste or smell. The employee is frequently required to climb or
balance and stoop, kneel, crouch, or crawl, as well as frequently lifting
and/or moving up to 50 pounds. The employee must also be able to go up
and down a flight of stairs while carrying 25 pounds. The employee is sometimes
exposed to outside weather conditions and the noise level in the work
environment is usually moderate to loud.
Source: Hcareers
-
Guest Service Agent
6 days ago
San Francisco, California, United States Hotel Spero Full timeDepartment: Front Office Job Title: Guest Services AgentFLSA Status: Non-ExemptJob Overview: A Guest Services Agent provide many guest services such as the check-in and check-out process, routing guest requests to appropriate department, securing payment, and more.Reports to: Front Office ManagementDuties and Responsibilities:Serve as Relief Night Auditor...
-
Guest Service Agent
2 weeks ago
San Francisco, California, United States Hilton San Francisco Union Square Full timeCome join the team at Hilton San Francisco Union Square . Be part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list The team is currently seeking an enthusiastic Guest Service Agent.The ideal candidate for this role will possess:At least years of 1 experience in Customer ServicePrevious experience working in...
-
Guest Service Agent
2 months ago
San Francisco, California, United States Parc 55 San Francisco - Union Square Full timeThe Parc 55 San Francisco is looking for its next Guest Service Agent to join their Front Office team This is a perfect opportunity for someone that has a passion for customer service and wants to grow in the hospitality industry. The sleek boutique hotel of 1024 guest rooms is just steps from Powell Street and Westfield San Francisco Shopping Center. It's...
-
Guest Service Agent
3 weeks ago
San Mateo, California, United States Holiday Inn Hotel & Suites San Mateo Full timeOverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests...
-
Ticket Booth Agent
2 months ago
San Diego, California, United States Hornblower Group Full timeSalary: $16.85 per hour City Cruises is seeking a Ticket Booth Agent for our operation in San Diego. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders...
-
Guest Environment Expert
2 months ago
San Diego, California, United States Marriott International, Inc Full timeAdditional Information Pay: $21.15/hour, Full-Time, Laundry and Lavanderia, Overnight Shift, Flexible Schedule including Weekends & Holidays.Job Number Job Category Housekeeping & LaundryLocation Residence Inn San Diego Del Mar, 3525 Valley Center Drive, San Diego, California, United States Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type...
-
Guest Environment Expert
1 month ago
San Diego, California, United States Marriott International, Inc Full timeAdditional Information Pay: $21.15/Hour, Full-time, Weekdays, Weekends, Holidays Availability RequiredJob Number Job Category Housekeeping & LaundryLocation Residence Inn San Diego Sorrento Mesa/Sorrento Valley, 5995 Pacific Mesa Court, San Diego, California, United States Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management...
-
Guest Services Staff
3 months ago
San Francisco, California, United States teamworkonline Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Front Desk Agent
6 days ago
San Marcos, California, United States Fairfield Inn & Suites San Diego NorthSan Marcos Full time*Must have weekend availability*Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and impact the entire property Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a...
-
Front Desk Guest Experience
1 month ago
San Diego, California, United States Marriott International Full timeAdditional Information Pay: Full -timeJob Number Job Category Rooms & Guest Services OperationsLocation Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYOur jobs aren't just about giving guests a...
-
Front Desk Agent
2 weeks ago
San Marcos, California, United States Fairfield Inn & Suites San Diego NorthSan Marcos Full time*Must have weekend availability*Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and impact the entire property Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a...
-
Front Desk Agent
3 months ago
San Diego, California, United States TownePlace Suites San Diego Downtown Full timeDo you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? Then welcome to the Towneplace Suites San Diego/ Downtown As a Front Desk Associate, you will be interacting directly with guests from the time they...
-
Front Desk Agent
2 months ago
San Francisco, California, United States Sage Hospitality Group Full timeWhy us?Hotel Zetta is seeking a full-time Front Desk Agent to join our team in serving guests with creativity and passionWork Where You Belong Hotel Zetta - For the bold and the brave, this creative haven is steeped in a playful, adventurous spirit. One-of-a-kind touches, distinctive design, and dynamic art fill every stay with surprise and delight.As part...
-
Front Desk Agent
2 months ago
San Francisco, California, United States Sage Hospitality Group Full timeWhy us?Hotel Zelos is seeking a full-time Front Desk Agent to join our team in serving guests with creativity and passionWork Where You Belong Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style. Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city. Indulge...
-
Bell Person
1 month ago
San Diego, California, United States Courtyard San Diego Downtown Full timeOverviewOpportunity: Bell PersonGreet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Your Growth PathBell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General ManagerYour FocusLoad and unload luggage carts.Tag and...
-
Bell Person
2 months ago
San Diego, California, United States Courtyard San Diego Downtown Full timeOverviewOpportunity: Bell PersonGreet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.Your Growth PathBell Captain or Guest Service Agent Concierge or Guest Services Manager AGM or General ManagerYour FocusLoad and unload luggage carts.Tag and store...
-
Front Office Representative
1 month ago
San Diego, California, United States Country Inn & Suites San Diego Full timeChoice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
-
Food Service Server
2 weeks ago
San Diego, California, United States Front Porch Communities and Services Full timePosition Title: Food Service Server Job ID: 3369 Community: Wesley Palms Location: US:CA:San Diego Category: Work Type: Part Time, Hourly, < 35.99 hours a week Date Posted: 8/9/2024 Description Wesley PalmsPT ServerFlex Schedule$ per hourSummary:Under the supervision of the Dining Room Manager, a Server, interacts with our residents and employees of Front...
-
Front Desk Agent
6 days ago
San Francisco, California, United States LINE San Francisco Full timeAbout our CompanyMore than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling...
-
Guest Advisor
2 months ago
San Francisco, California, United States GameStop Full timeAt GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...