Restaurant Server

4 weeks ago

Owings Mills, Maryland, United States The Tillery Full time
What You'll Do:Deliver Exceptional Service: Greet guests warmly, take orders accurately, and ensure a memorable dining experience.
Showcase Your Knowledge: Provide menu recommendations, answer questions about dishes, and suggest pairings to enhance the dining experience.
Work as a Team: Collaborate with kitchen staff and fellow servers to ensure smooth service flow and guest satisfaction.
Handle Payments: Process transactions efficiently and accurately while maintaining a positive demeanor.
Maintain Cleanliness: Keep your work area clean and organized, adhering to health and safety standards.
What We're Looking For:Positive Attitude: A friendly, upbeat personality with a genuine passion for providing excellent customer service.
Communication Skills: Clear and effective communication with guests and team members.
Flexible Availability: Must be available to work weekends, holidays, and various shifts.
Team Player: Willingness to support your colleagues and contribute to a harmonious team environment.
Attention to Detail: Ability to remember orders and manage multiple tasks efficiently.
Experience: Previous serving experience is a plus, but not required. We provide training for the right candidates
Why Join Us?Flexible Scheduling: We offer a variety of shifts to fit your lifestyle.
Growth Opportunities: Marriott offers career advancement opportunities for dedicated team members.
Fun Work Environment: Be part of a supportive and energetic team.
Employee Benefits: Enjoy Marriott's renowned employee benefits and discounts.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online

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