Emergency Services Support Assistant

1 month ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position

Job Summary:

MedStar Health is looking for anEmergency Services Support Assistant to join our team

The Emergency Services Support Assistantperforms clinical, clerical, and administrative support functions for the Emergency Department. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures, and standards.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Provides direct patient care under the supervision of the Nursing or Medical staff, performing routine sterile and nonsterile procedures and splinting according to Unit/Hospital policy. Participates in patient and family teaching as directed including instructions related to disposition.
  • Recognizes and reports significant changes in patient's condition to the nursing and medical staff and performs necessary initialinterventions, as necessary. Manages the dissemination of information to referring physicians and ensures that copies of the patient's medical record are forwarded to appropriate follow-up care providers and medical records.
  • Assists with patient admissions to the Hospital from the Emergency Department. Answers phones and routes calls to appropriate personnel or departments, exemplifying Guest, and staff relations in all activities.
  • Performs Quality Improvement activities to ensure accuracy of duties performed by self and co-workers. Precepts new associates as assigned to ensure all job duties have been performed on a shift-by-shift basis. Participates in department Quality Improvement and Research initiatives as directed.
  • Exemplifies our SPIRIT values in all activities. Maintains direct observation of patient when functioning as an Observation Attendant.

Qualifications:

  • High School Diploma or GED.
  • In addition, one of the following three requirements must be met: Successful completion of an EMT-B program; or one year experience as a nursing assistant, office medical assistant; or emergency department assistant in a medical setting or BSN (Bachelor of Science in Nursing) student who has completed the sophomore year and has at least one semester of clinical experience.
  • Basic Life Support.
  • One year's experience in a hospital emergency department preferred.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark. Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

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