Claim Specialist

3 weeks ago


Plano, Texas, United States Anderson Merchandisers Full time

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you

Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

If this sounds like a good fit for you, come join our team

As an Anderson Merchandisers Associate, you may be eligible for these benefits*.


• Flexible work schedules


• 401(k) retirement plan


• Health Insurance – including Dental and Vision


• Telehealth


• Health Savings Account


• Accident Insurance


• Critical Illness Insurance


• Life Insurance


• Long Term Care


• Short Term Disability


• Long Term Disability


• Associate Assistance Fund


• Anderson Cares Natural Disaster Fund


• Associate Savings Plan


• Anderson Cares Fund


• Paid Time Off


• Discounts - Cell Phone, Vehicle, Pet Insurance


• Training & Career Development

*All benefits subject to eligibility per company policy.

Reporting to Risk Management Manager, this position manages the claim process for employees Workers' Compensation, General Liability, and Auto Claims. This position requires the application of working knowledge of Workers' Compensation law, administrative rules, medical and legal terminology, general human resources knowledge and Company essential job functions. Must enjoy working with people, be detail-oriented, and able to adapt to a constantly changing, fast-paced environment.

What would you do in this role?

Duties/Responsibilities:

  • Data entry of all new Claims
  • Track multiple claims simultaneously with accuracy
  • Complete wage statements, and wage statement calculations
  • Input letters
  • Maintenance and current on diaries
  • Filing and serving appropriate documents
  • Completion of investigation and copy service request forms
  • Input initial basic notes relating to the claim
  • Communication to the injured employees
  • Communication to Defense Counsel, Adjusters, and Nurse Case Managers
  • WorkDay change work status from active to WC Leave/ FLMA, and return back to active status
  • Communicate with injured employees that their projected ended
  • Enter in Sick/ Vacation time per request while on WC Leave
  • General Liability, Auto, Workers Compensation, and Property Claims
  • Return to Work program
  • Other duties as assign

Required Skills/Abilities

  • Excellent verbal and written communication skills
  • Confidentiality- maintain confidential information unless permissions to share granted
  • Ability to work well as a team and interact with different groups of people
  • Strong analytical and problem-solving skills
  • Work with multiple priorities in a fast-paced and changing environment
  • Excellent organizational skills and attention to detail
  • Ability to prioritize daily tasks
  • Planning / Organization: priorities and plans work activities of self and others and uses time efficiently
  • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint) or related software
  • Valid driver's license
  • Automobile liability insurance

Education and Experience:

  • Bachelor's degree preferred but not required
  • 1-2 years of claims experience

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • In office position

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