Customer Support Manager
4 weeks ago
American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities:- Develop customer success metrics and execute account strategies
- _Build trust with customer accounts through open and interactive communication
- _Schedule and attend virtual meetings using Zoom and other platforms
- _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
- _Present to families different benefits programs, enroll new clients, and open new accounts.
- _Oversee and prioritize each customer in your portfolio
- Must have a passion for helping others
- _** MUST BE A US OR CANADIAN CITIZEN **
- Proven ability to work as a productive team member
- _Excellent communication and interpersonal skills
- _Self-motivated team player, proficient in multi-tasking
- Proficient with computers and Zoom preferred but not required
- _Ability to form and grow solid relationships with your client accounts
-
Manager, Customer Support Retention
2 weeks ago
New York, New York, United States Justworks Full timeJob Title: Customer Support Retention Manager at JustworksAbout the Company: At Justworks, we provide a welcoming and casual environment, great benefits, wellness programs, company retreats, and the chance to learn from leaders in the startup community. Our main focus is helping businesses to concentrate on their core operations by solving HR issues and...
-
Customer Support
1 month ago
New York, New York, United States Frontify Full timeYour new companyA lot has changed at Frontify over the last decade, but people continue to be at the heart of our vision. Every day, we empower thousands of brand builders worldwide — including teams at Lufthansa, KIA, Vodafone, and Uber — to create brands that have an impact. Our more than 300 employees collaborate and engage in and around our...
-
Customer Support
4 weeks ago
New York, New York, United States Frontify Full timeYour new companyA lot has changed at Frontify over the last decade, but people continue to be at the heart of our vision. Every day, we empower thousands of brand builders worldwide — including teams at Lufthansa, KIA, Vodafone, and Uber — to create brands that have an impact. Our more than 300 employees collaborate and engage in and around our...
-
Customer Support Specialist
4 weeks ago
New York, New York, United States Order Full timeCompany Description is a guided B2B marketplace with a mission to simplify buying for businesses. makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save...
-
Customer Support Specialist
1 month ago
New York, New York, United States Order Full timeCompany Description is a guided B2B marketplace with a mission to simplify buying for businesses. makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save...
-
Customer Support Representative
2 weeks ago
New York, New York, United States Embrace Management Full timeWhat does a Customer Support Representative do?A Customer Support Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best Customer Support Representatives are genuinely excited to help customers. They're patient, empathetic, and...
-
Customer Support Agent
2 weeks ago
New York, New York, United States Qonten Full time**Customer Support Agent (Remote)** | Sun, 31 Oct :31:56 GMT Some of our benefits vary by state and depend on the number of hours you work. The Customer Experience team will play an irreplaceable role in the success of our new business working on the front lines with our customers to spread our passion for a better at home dining experience. You're prepared...
-
Customer Support Associate
2 weeks ago
New York, New York, United States Lattice Incorporated Full time**Customer Support Associate** at Lattice New York, NY ****About the Role**** The Customer Care Associate is a trusted advisor for our customers. You will be responsible for helping customers learn how to use the Lattice platform, answering questions, and solving problems as they arise. We listen closely to our customers about their experience on our...
-
Transit Project Manager
2 weeks ago
New York, New York, United States IT Customer Service - POST Full timeJob title: Project Manager - Information Technology (Newark Light Rail Project Lead)Location: Newark, NJJob summary: NJ State Client Innovation seeks a Project Manager for the Connected Assets project on Newark Light Rail. Manage Broadband Backbone, Mesh Network, Mobile Edge Compute Devices, and custom microservices. Requires strong IT project management,...
-
Development Manager, Grief Support Services
3 months ago
New York, New York, United States OUR HOUSE Grief Support Center Full timeOUR HOUSE Grief Support Center is the premier provider of griefsupport services in Southern California. For three decades, OURHOUSE has helped thousands of children, teens, and adults in LosAngeles County find healing after the death of someone close. Ourvision is to create a world in which grief is embraced, understood,and respected. Currently, OUR HOUSE is...
-
Development Manager, Grief Support Services
4 weeks ago
New York, New York, United States OUR HOUSE Grief Support Center Full timeOUR HOUSE Grief Support Center is the premier provider of griefsupport services in Southern California. For three decades, OURHOUSE has helped thousands of children, teens, and adults in LosAngeles County find healing after the death of someone close. Ourvision is to create a world in which grief is embraced, understood,and respected. Currently, OUR HOUSE is...
-
Customer Support Specialist
2 weeks ago
New York, New York, United States HERTRICH Family of Automobile Dealerships Full timeCustomer Support Specialist - Part Time Automotive Dealership Cashier / Receptionist with Opportunity for GrowthHertrich Family of Automobile Dealerships seeks a Part Time Customer Support Specialist/ Receptionist** to enhance our growing business- Do you enjoy working with customers?:Do you thrive in a fast-paced environment where you have unlimited career...
-
Head of Customer Success, Support
6 days ago
New York, New York, United States Cohere Full timeWho are we?Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...
-
Customer Operations Support Specialist
2 weeks ago
New York, New York, United States Postman Full timeWho Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better...
-
Customer Support Specialist
1 week ago
New York, New York, United States Topline Pro Full timeAbout Topline ProWe're building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon...
-
Manager, Technical Support
2 weeks ago
New York, New York, United States Iterable Full timeIterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualiz Technical Support, Technical, Manager, Customer Engagement, Support Specialist, Support, Technology
-
Manager, Technical Support
4 weeks ago
New York, New York, United States Kustomer Full timeAbout KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...
-
Manager, Technical Support
4 weeks ago
New York, New York, United States Kustomer Full timeAbout KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...
-
Manager, Customer Success
1 month ago
New York, New York, United States Kustomer Full timeAbout KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...
-
Manager, Customer Success
4 weeks ago
New York, New York, United States Kustomer Full timeAbout KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...