DirectorB2B Sales Readiness

Found in: beBee jobs US - 2 weeks ago


Plano, Texas, United States Optimum (An Altice USA Company) Full time

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
As the Optimum Director of Sales Readiness, B2B , you play a pivotal role in supporting the Optimum Business to Business sales organization. This director role will be highly consultative and responsible for the execution of the program management of training and communication to sales frontline teams. In this role, the director will oversee the customer experience combined with our best products by rethinking our customer's journey, elevating our successful processes, and applying innovative new solutions. Developing a customer experience culture, mining all customer experience data inputs, and providing analysis around competitive insights. This role partners and collaborates with all sales channels to assist with efficiencies and customer satisfaction.
Responsibilities

  • Develop and execute a strategic sales readiness roadmap to ensure that the B2B sales teams are equipped with the knowledge, skills, and resources needed to achieve sales targets and drive revenue growth
  • Collaborate with sales leadership and cross-functional teams to understand the unique needs and challenges of the B2B sales organization, and tailor sales readiness programs to address specific needs
  • Design and deliver product knowledge, sales methodologies, objection handling, and customer engagement strategies
  • Identify and assess sales performance gaps, and develop targeted programs and initiatives to address those gaps
  • Define and track key sales readiness metrics and KPIs to measure the impact and effectiveness of sales enablement and engagement of the B2B sales organization
  • Partner with marketing, product, and operations teams to ensure alignment and integration of sales readiness initiatives with go-to-market strategies, product launches, and sales campaigns
  • Lead and develop a high-performing sales readiness team, and foster a culture of collaboration, innovation, and continuous learning with the sales organization


Qualifications

  • Bachelor's degree in business, communications, marketing or relevant field is required
  • 5-7 years of in sales enablement, sales training, within a B2B environment
  • 3 years in a leadership position
  • Experience in developing and implementing successful sales readiness programs and initiatives that have positively impacted B2B sales performance and results
  • Deep understanding of B2B sales process, customer engagement strategies, and sales methodologies to address the unique needs of B2B sales teams
  • Strong project management skills
  • Analytical skills with the ability to interpret data and metrics to measure the impact of sales readiness programs and make data-driven decisions
  • Excellent problem-solving, judgement, and decision-making skills in highly complex situations


Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas


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