Rooms Inspector
4 weeks ago
Why us?
Applications open until 7/5/2024 or until filled.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality,we empower and support you to craft memorable experiences for both guests and fellow associates.At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together people who are passionate about enriching lives, one experience at a time.
The Denver Marriott Tech Center boasts 605 guest rooms, more than 49,000 square feet of meeting space, and a charming local Beer Garden. Situated in the heart of the Denver Tech Center, it offers convenient access to the light rail, connecting you directly to Downtown Denver. Additionally, it's close to premier attractions in the area, such as Greenwood Village, Comedy Works, the Landmark Theater, and Village Greens Park.
We embrace uniqueness, not just in the experiences we offer guests, but also in how we treat our team members. Authenticity is ingrained in our identity. Together, we foster a community built on integrity, respect, innovation, and togetherness. Apply Today, we hope you consider joining us at the Denver Marriott Tech Center You Belong Here.
Job Overview
The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department's operations. Inspects rooms and assigned areas for cleanliness and maintenance.
Responsibilities
- Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
- All other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Knowledge/Skills
- Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
- Requires supervisory skills.
- Ability to interpret reports
Physical Demands
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to communicate with guests and staff
- Ability to inspect guest rooms and review reports
- Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
- Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
- Carrying up to 35 lbs. of supplies.
- Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
- Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
- No driving required.
Benefits
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Marriott and Sage Hotels and Restaurant Discounts Worldwide
Free On-Site Parking
One free hot meal per shift
Free RTD EcoPass
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
ID:
Position Type: Regular Full-Time
Property : Marriott Tech Center
Outlet: Hotel
Category: Housekeeping & Laundry
Min: USD $21.00/Hr.
Max: USD $21.00/Hr.
Tipped Position: No
Address: 4900 S Syracuse St
City: Denver
State: Colorado
EOE Protected Veterans/Disability
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