Housekeeping Houseperson

The Houseperson cleans and maintains all corridors, elevators and landings and service areas on guest room floors, ensuring hotel-s standards of cleanliness.

This position also provides linen supplies for Room Attendants, stocks floor closets, delivers and retrieves items requested by guests and Office Coordinator.

• Attend team briefings.
• Greet all guests with a smile and hello.
• Anticipate the needs of guests.
• Ensure confidentiality of hotel guests.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Ensure security of any assigned keys and beeper.
• Review assignment sheet and update completed assignments. Check with supervisor and housekeeping office for additional assignments throughout the shift.
• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove nonfloor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned room attendants carts and closets and place in laundry bags.
• Clean designated areas with proper chemicals, tools and equipment.
• Wipe down all surfaces of ice machines, laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells or guest elevators.
• Transport any room service trays/items in guest hallways to service elevator landings.
• Check under furniture for debris and remove if present.
• Inspect condition of all furniture for tears, rips and stains and report damages to supervisor.
• Dust and polish all woodwork.
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
• Clean all lamps, light fixtures and light switches; check for proper working condition.
• Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
• Remove dust, grease and smears from house/public phones and reposition properly.
• Remove dust on drapes weekly and realign to correct position daily.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove stains, scuff marks, and dust from baseboards, ledges and corners.
• Polish all brass surfaces to a high gloss.
• Empty trash containers, ashtrays and ash urns in public areas into proper containers for recycling.
• Remove trash; debris and cobwebs from balconies/patios.
• Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, etc.). Replace floor mats. Remove debris from elevator tracks.
• Empty vacuum cleaner bags, replace and clean machines.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to correct guest rooms.
• Turn over any lost and found items to the supervisor.
• Ensure security of guest room access and hotel property.