Associate Director, Operations

SALARY Depends on Qualifications
LOCATION Main Campus (BG), OH
JOB TYPE Full-Time
JOB NUMBER BGSU00445
DIVISION President's Office
DEPARTMENT Career Center/Kuhlin Hub
OPENING DATE 05/16/2024
CLOSING DATE Continuous
PAY GRADE 357

Position Summary
Reporting to the Associate Vice President and Executive Director, the Associate Director for Operations & Analytics is responsible for oversight and management of the activities associated with data collection, assessment, budget, and technology platforms to scale our work. The Associate Director will be a member of the Kuhlin Career Hub's leadership team, supporting strategic planning efforts, implementations of future products and services, and reporting outcomes.

Essential Duties, Tasks and Responsibilities

• Data Analysis and Reporting: You will be responsible for overseeing the collection and analysis of data pertaining to student engagement, assessment, employer partnerships, and career outcomes. By leveraging data analytics tools and methodologies, you will extract actionable insights to inform strategic decision-making and programmatic enhancements. Additionally, you will oversee the preparation of comprehensive reports and presentations for internal stakeholders, external partners, and accreditation purposes. Your proficiency in data analysis will be crucial in evaluating the effectiveness of our services and driving continuous improvement initiatives.

• Technology Integration: You will play a pivotal role in assessing, implementing, and optimizing technology solutions that support the mission and goals of our team. This includes evaluating and managing career management platforms, virtual event platforms, and data management systems to enhance the user experience for students, alumni, employers, and staff. You will collaborate with cross-functional teams to ensure seamless integration of technology solutions with existing processes and workflows, while also providing training and support to users as needed. Your expertise in technology integration will enable us to stay ahead of emerging trends and deliver innovative solutions to meet and scale the evolving needs of our stakeholders.

• Budget Management: You will be responsible for managing the budget for the Kuhlin Career Hub under the oversight of the executive director, including forecasting, allocation, and expenditure tracking. You will work closely with the executive director to develop annual budgets aligned with strategic priorities and ensure responsible fiscal stewardship of resources. This will involve monitoring expenses, identifying cost-saving opportunities, and advocating for budgetary needs to support the growth and sustainability of our programs and services. Your strategic approach to budget management will be essential in maximizing the impact of our resources and achieving our organizational goals.

• Operational Support: You will spearhead the operational efficiency of our team, ensuring that all processes and procedures are optimized to deliver exceptional service to our students, corporate partners and alumni. This involves managing the day-to-day logistics of the center's physical space and collaborating closely with team members to streamline workflows to scale our programming.

• Other duties as assigned may include but are not limited to supporting student facing programming, assisting in corporate visits, and representing the team at admissions/external facing events.

Knowledge, Skills, Abilities

• Experience working with Power BI, Tableu, or similar data management tools.

• Excellent written, verbal, and interpersonal communication; demonstrated skill in presenting complex information to groups and individuals in an effective and understandable manner.

• Ability to interpret customer requests, understand what they need and why, and design and deliver effective solutions.

• Ability to manage multiple tasks with competing deadlines.

• Demonstrated skills in continuous process improvement.

• Ability to handle confidential and sensitive information.

• Experience working in a fundraising environment with a strong understanding of fundraising operations

• Experience working with importing/exporting large datasets is

• Experience in supervising or collaborating with both technical and non-technical peers

• Knowledge of IT systems fundamentals and audit reporting, as well as diagnosis and resolution of problems associated with advancement database integrity and reporting.

• Knowledgeable in implementation of electronic screening and segmenting initiative results, as well as data formatting and migration in a network environment.

Minimum Qualifications:

The following Degree is required:

• Bachelor's Degree. Degree must be conferred at time of application.

The following Degree is preferred:

• Bachelor's degree in Data Analytics, Business Administration, Computer Science, Computer Information Systems, Statistics or related field

The following Experience is required:

• 5 years of experience managing databases, data collection, report writing, and/or analytics

Salary
Full-time, Administrative staff position available. Administrative Grade Level 357. Salary is commensurate with education and experience. Full benefit package available.

Deadline to apply: The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by 'May 30, 2024'.

Benefits
Bowling Green State University provides a comprehensive benefit program as part of a total compensation package. This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave. For more information please visit Benefits-at-a-Glance.

To Apply
For a complete job description & to apply for this position visit or contact the Office of Human Resources at BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call

Why work at BGSU?
Full-time BGSU employees enjoy an array of exceptional benefits, including:

• Quality, affordable health insurance: Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.

• Generous paid time off: Vacation, holidays, sick days and more.

• Excellent work life balance resources: Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.

• Tuition fee waivers: For eligible employees, spouses and dependent children.

• Professional development opportunities: For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.

• Parental leave: Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.

• Retirement: BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected. Read more about the option that best fits your needs.
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