Entry Level Medical Office Support

4 weeks ago

Girdwood, Alaska, United States Girdwood Health Clinic Full time
The Entry Level Medical Office Support position plays a crucial role in facilitating the
seamless operation of the health center, ensuring exceptional patient experiences from
the moment they enter the facility. This blended role involves a combination of front
desk responsibilities, patient interaction, and medical assistant duties, contributing to
the overall mission of delivering quality healthcare to the Girdwood community.

Duties and responsibilities

Patient Interaction:

  • Answers the main phone line, directs calls appropriately, and assists patients with
inquiries.

  • Greets and welcomes patients and visitors at the registration desk.
  • Performs check-in procedures, updates patient information, and notifies clinical staff of
patient arrivals.

Appointment Management:

  • Schedules appointments and ensures accurate posting of encounter data.
  • Processes payments, co-pays, and issues receipts using the clinic's billing system.
  • Performs patient check-out procedures, including scheduling follow-up appointments.

Administrative Tasks:

  • Conducts new patient registration, data entry of demographics, and verification of
insurance plans.

  • Refers patients for eligibility screenings and consults on high account balances.
  • Prepares for the next day by printing appointment lists, confirming appointments, and
updating patient records.

  • Provides excellent customer service through various communication channels.

Workstation Maintenance:

  • Maintains a clean and orderly work environment by performing daily cleaning of general
areas.

  • Ensures compliance with standards, procedures, and legal regulations.
  • Safeguards patient confidentiality and follows HIPAA guidelines.

Training and Development:

  • Receives clinic-specific training to enhance job performance.
  • Demonstrates knowledge of PPE and complies with HIPAA regulations.

Medical Assistant:

  • Assists medical providers, clinic staff, and clients under the direction of qualified
healthcare professionals.

  • Conducts patient intake, recording weight, height, and vital signs.
  • Prepares treatment rooms, ensuring cleanliness and adequate stock of supplies.
  • Cleans and sterilizes instruments following established protocols.

Clinical Support:

  • Operates x-ray equipment (on-the-job training provided) and electrocardiograph (EKG)
for routine diagnostic testing.

  • Administers injections, draws blood, and performs routine laboratory tests.
  • Participates in medical emergencies and provides support as needed.

Inventory Management:

  • Maintains inventory levels and orders supplies as required.
  • Manages databases on Excel and Athena to ensure accurate record-keeping.

Continuous Improvement:

  • Actively seeks opportunities for professional growth and skill development.
  • Adapts to changes in job responsibilities to meet the evolving needs of the health center.

Qualifications

  • High school graduate or equivalent; preferred completion of an accredited medical assistant
program.

  • Current BLS/CPR certification. Experience in phlebotomy preferred.
  • Strong communication skills for effective teamwork.
  • Eager to learn and contribute to a patient-centered team.
  • Excellent organizational abilities for multitasking.
  • Computer-savvy with electronic healthcare records experience.
  • Familiarity with medical terminology and equipment.
  • Positive interactions with patients, visitors, and staff.
  • Upholds absolute confidentiality in all clinic matters.
  • Independent worker with good judgment and task completion skills.
  • Adaptable to oral and written instructions.
  • Comfortable with delegated duties, ensuring seamless workflow.

How to apply:
Send a resume' to
Clare Jackson, COO

or mail to:
Girdwood Health Clinic

Attn:
Clare Jackson

Job Applicant
PO Box 1130
Girdwood, AK 99587

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