Sales Associate II

2 weeks ago

Salt Lake, Utah, United States Coach Full time

Sales Associate II

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Selling and Service

  • Understands organizational objectives and makes decisions that align with the Company priorities and values
  • Creates personal sales and clienteling strategies in partnership with the management team
  • Meets customer needs through solution-oriented and forward thinking
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
  • Demonstrates Coach's Selling and Service expectations at all times
  • Influences customers' purchase decisions by balancing patience and assertiveness
  • Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
  • Flexes personal selling techniques to contribute to overall store financial results
  • Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors
  • Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers' specific needs
  • Works with multiple customers simultaneously and breaks away as appropriate
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Develops product knowledge skills and remains aware of current collections
  • Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Sensitive to customers' needs and tailors approach by reading cues
  • Builds lasting and loyal relationships with customers
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards

Workplace and Environment

  • Creates enthusiasm and positivity for a shared vision and mission
  • Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Demonstrates confidence when working with customers
  • Takes initiative; has a high-level of ownership and accountability for individual results
  • Welcomes feedback and adapts behaviors as appropriate
  • Represents Coach as a brand ambassador at all times
  • Is adaptable and flexible to change
  • Maintains a calm and professional demeanor at all times
  • Creates short and long-term strategies to achieve personal metrics and performance goals
  • Utilizes Company tools to keep self-informed
  • Handles and offers solutions to customer issues appropriately and involves a manager when necessary
  • Promotes and endorses a team selling environment

Operations

  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
  • Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
  • Leverages Coach's tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals
  • Replenishes inventory on sales floor as needed
  • Processes shipments as needed

Additional Requirements

Experience: 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

  • Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Chico's FAS Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.We are adjusting our minimum hiring age for this location to 16 years of age to support holiday hiring. Please note these are seasonal roles and employment will end no later than January 16, 2022.POSITION OBJECTIVE:The Sales Associate is...

  • Sales Associate

    4 weeks ago

    Salt Lake, Utah, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.We are adjusting our minimum hiring age for this location to 16 years of age to support holiday hiring. Please note these are seasonal roles and employment will end no later than January 16, 2022.POSITION OBJECTIVE:The Sales Associate is...

  • Retail Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States tapwage Full time

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...

  • Specialty Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Dufry Full time

    $300 HIRING BONUS FOR JOINING OUR TEAM Grow With Us Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What We Will Offer You: Competitive rate of pay of: $17.00 per hour Daily Pay- Get your money as you earn it Hudson...

  • Research Dev Associate II

    1 hour ago

    Salt Lake, Utah, United States University of Utah Full time

    Bookmark this Posting | Print Preview | Apply for this JobAnnouncementDetailsOpen Date 01/16/2024 Requisition Number PRN37450B Job Title Research Dev Associate II Working Title Research Dev Associate II Job Grade F FLSA Code Professional Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule...

  • Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Cotton On Full time

    Be Who You Are. Love What You Do.We are calling on all team mates who want more than a job. We are serious about our people, our customers, and the planet, and we want to do Good things together.Australian roots - Salt Lake City, UT residence UT: This is an hourly paid position with a wage rate of $14.00/hrCOTTON ON GROUP, OUR CULTURE:A diverse crew of...

  • Sales Associate III

    4 weeks ago

    Salt Lake, Utah, United States Tapestry Full time

    SALES ASSOCIATE III Part-timeSelling and ServiceUnderstands organizational objectives and makes decisions that align with the Company priorities and values Creates personal sales and clienteling strategies in partnership with the management team Meets customer needs through solution-oriented and forward thinking Builds credibility and trust as a personal...

  • Sales Associate/Cashier/Clerk/Sales Person/Customer Services

    2 weeks ago

    Salt Lake, Utah, United States Paradies Lagardère Full time

    Our location Salt Lake City is now hiring for a Sales Associate, Full Time and/or Part Time.$16.50 per hourGreat Reasons to Work with Us:Career advancement opportunitiesFun Work EnvironmentMedical Benefits (for full time positions)Company Paid Time OffAssociate recognition ProgramsMerchandise discountsFree parkingFree UniformsPosition Description Summary:A...

  • Sales Associate/Cashier/Clerk/Sales Person/Customer Services

    3 weeks ago

    Salt Lake, Utah, United States Paradies Lagardère Full time

    Our location Salt Lake City is now hiring for a Sales Associate, Full Time and/or Part Time.$16.50 per hourGreat Reasons to Work with Us:Career advancement opportunitiesFun Work EnvironmentMedical Benefits (for full time positions)Company Paid Time OffAssociate recognition ProgramsMerchandise discountsFree parkingFree UniformsPosition Description Summary:A...

  • H&M Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States H&M Group Full time

    Job DescriptionAbout the Role At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Associate, you will always put...

  • Seasonal Retail Sales Associate

    2 hours ago

    Salt Lake, Utah, United States Magnum Bikes Full time

    Job DescriptionJob DescriptionSalary: $16-$19 Hourly + CommissionAbout Magnum Bikes:Established in 2010, Magnum Bikes stands at the forefront of the global ebike movement. From humble beginnings, we have emerged as a rising star in our category, celebrated for our innovation, design excellence, and unwavering commitment to quality. Our mission is to lead the...

  • Sales Associate, PT, Trolley Square

    2 weeks ago

    Salt Lake, Utah, United States Williams-Sonoma Full time

    About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You're excited about this opportunity because you will... Provide sincere, friendly and energetic...

  • Sales Associate, PT, Trolley Square

    7 hours ago

    Salt Lake, Utah, United States Williams-Sonoma Full time

    About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You're excited about this opportunity because you will... Provide sincere, friendly and energetic...

  • Part-time Retail Sales Associate

    2 months ago

    Salt Lake, Utah, United States Vuori - Full time

    The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook.Create an unforgettable customer experienceForge lasting relationships with customers. Work with the sales team to ensure each customer receives the best service...

  • Postmarket Surveillance Specialist II

    1 month ago

    Salt Lake, Utah, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description This position will review, investigate, triage and recommend escalated compliant investigations for closure. As needed, the Postmarket Surveillance Specialist II (PSS-II) will coordinate investigations with departmental teams to identify complaint cause. The complaint investigation reports are routinely reviewed by external auditors and writing,...

  • Postmarket Surveillance Specialist II

    2 weeks ago

    Salt Lake, Utah, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description This position will review, investigate, triage and recommend escalated compliant investigations for closure. As needed, the Postmarket Surveillance Specialist II (PSS-II) will coordinate investigations with departmental teams to identify complaint cause. The complaint investigation reports are routinely reviewed by external auditors and writing,...

  • Retail Sales Associate, City Creek Center

    2 weeks ago

    Salt Lake, Utah, United States Macy's Jobs Full time

    Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from usAre you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is...

  • Retail Sales Associate, City Creek Center

    4 weeks ago

    Salt Lake, Utah, United States Macy's Jobs Full time

    Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from usAre you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is...