HRIS Support Tech II

4 weeks ago

Grapevine, Texas, United States GameStop Full time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world

SUMMARY

Working under direct supervision, the Human Resources Information Systems (HRIS) Support Technician II supports end users and is the first level of support between GameStop associates and the product team. They will help ensure that GameStop associates are able to access and properly utilize their Kronos and Workday accounts. This role will interact with his or her supervisor daily.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

· Review/Filter incoming support requests.

· Provide basic end-user support for Kronos and Workday.

· Escalate unresolved issues or complex problems to higher-level support tiers or to vendor when necessary.

· Update manager on recurring or unresolved issues.

· Maintain HRIS end-user support documentation.

· Pull reports, as directed by supervisor.

· Assist senior Kronos engineer with special projects, as needed.

· Strictly and consistently maintain the rigorous confidentiality requirements of all HRIS & other HR roles; protect all associate data from unauthorized use.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

· Associate's degree with an accredited program in computer science, business administration, or related discipline preferred; or equivalent experience

· Intermediate knowledge of Kronos end-user support (L1/L2)

· Basic knowledge of Workday end-user support (L1).

· Basic knowledge of Kronos reports.

· Proficient knowledge of commonly used business computer systems and software, including Windows-based platforms, Microsoft Excel, Outlook.

· Ability to communicate effectively with others using written and spoken English, both via phone and email.

· Proficient ability to complete multiple, overlapping and potentially conflicting responsibilities in a fast-paced, results-oriented organizational culture

· Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives.

· Working ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.

· Demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities, and commitment to integrity, diversity, inclusion, and maintaining a respectful workplace.

PREFERRED QUALIFICATIONS

· UKG Kronos Certification

· Workday Certification

· Basic knowledge of UKG Dimensions end-user support.

  • Kronos Support Tech II

    1 week ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Graphic Designer II

    4 weeks ago

    Grapevine, Texas, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Claims Adjuster II

    2 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    CareGard continues to grow. Interested in making your mark? Want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you! Are you a skilled mechanic searching for a company willing to invest in you? Are you looking for growth & stability in today's not-so-stable environment? (We did not lay...

  • Claims Adjuster II

    4 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    Job DescriptionJob DescriptionCareGard continues to grow. Interested in making your mark? Want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you!Are you a skilled mechanic searching for a company willing to invest in you?  Are you looking for growth & stability in today’s...

  • Claims Adjuster II

    6 days ago

    Grapevine, United States CareGard Warranty Services Full time

    Job DescriptionJob DescriptionCareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you!Are you a skilled mechanic searching for a company willing to invest in you?  Are you looking for growth & stability in...

  • Claims Adjuster II

    2 days ago

    Grapevine, United States CareGard Warranty Services Full time

    CareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you! Are you a skilled mechanic searching for a company willing to invest in you? Are you looking for growth & stability in today's not-so-stable environment? (We...

  • IT/Desktop Support Technician

    2 days ago

    Grapevine, United States Liberty Software Full time

    Job Description Job Description Salary: Job Title: IT/Desktop Support Technician Location: Grapevine, TX (in-office position) Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician . We are proud to serve independent pharmacies nationwide with our...

  • IT/Desktop Support Technician

    1 month ago

    Grapevine, United States Liberty Software Full time

    Job DescriptionJob DescriptionSalary: Job Title: IT/Desktop Support TechnicianLocation: Grapevine, TX (in-office position)Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician. We are proud to serve independent pharmacies nationwide with our top-of-the-line...

  • Material Handler

    1 week ago

    Grapevine, United States SMS InfoComm Full time

    Job DetailsJob LocationTX - Grapevine, TXPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftAnyJob CategoryInstallation - Maint - RepairDescriptionSummaryThe position of Material Handler II maintains inventory by identifying labeling, and placing materials and supplies in stock; locates materials and supplies by pulling and...

  • HR Generalist

    3 weeks ago

    Grapevine, United States RightStaff, Inc. Full time

    Job DescriptionJob Description Position Overview: We are seeking an innovative and enthusiastic HR Generalist who is eager to make a significant impact on our growing company. The ideal candidate will be responsible for managing the full lifecycle of recruitment and onboarding processes, ensuring a seamless and positive experience for all employees.Key...

  • Material Handler

    4 days ago

    Grapevine, United States SMS InfoComm Full time

    Job DetailsJob Location TX - Grapevine, TX Position Type Full Time Education Level High School Travel Percentage None Job Shift Any Job Category Installation - Maint - Repair Description Summary The position of Material Handler II maintains inventory by identifying labeling, and placing materials and supplies in stock; locates materials and supplies by...

  • Tech - L3 MB Repair

    6 days ago

    Grapevine, United States SMS InfoComm Full time

    Job DetailsJob Location TX - Grapevine, TX Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Installation - Maint - Repair DescriptionSummary The MB Repair Tech L3 is responsible for troubleshooting MB at component level. The assignment will be ranging from doing diagnostics, isolating MB issue, replacing...

  • Cook II

    3 days ago

    Grapevine, United States Marriott International, Inc Full time

    Job Number 24085919Job Category Food and Beverage & CulinaryLocation Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash...

  • Cook II

    4 days ago

    Grapevine, United States Marriott International, Inc Full time

    Job Number 24085919Job Category Food and Beverage & CulinaryLocation Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash...

  • Cook II

    4 days ago

    Grapevine, United States Marriott International, Inc Full time

    Job Number 24085919Job Category Food and Beverage & CulinaryLocation Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash...

  • Senior Accountant

    1 week ago

    Grapevine, United States Gamestop Corp. Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Warehouse Maintenance Associate

    3 weeks ago

    Grapevine, United States OnTrack Staffing Grapevine, TX Full time

    Job DescriptionJob DescriptionWe are currently seeking a Warehouse Maintenance Associate to join our team! You will be responsible for completing work orders and other required tasks. SUMMARYThe Warehouse Maintenance Associate  provides entry-level support to the Maintenance Department by applying predictive and preventive maintenance procedures for all...

  • Senior Accountant

    4 weeks ago

    Grapevine, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Client Services Associate

    2 weeks ago

    Grapevine, United States Kestra Financial Full time

    Full-time, Client Service Associate (CSA) Requirements Summary: Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of managing personal finances by making them less complicated and taking a holistic, proactive, and streamlined...

  • Computer Repair Technician

    4 weeks ago

    Grapevine, United States OnTrack Staffing Denton, TX Full time

    Job DescriptionJob DescriptionThe Computer Technician will be responsible for providing computer diagnostics and repairs.Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.Daily Responsibilities % of Job 90%Take apart and re-assemble computer components and parts.Resolve hardware technical issues within time...

  • Client Services Associate

    4 days ago

    Grapevine, United States Kestra Financial Full time

    Full-time, Client Service Associate (CSA)RequirementsSummary:Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of managing personal finances by making them less complicated and taking a holistic, proactive, and streamlined approach.We...

  • Client Services Associate

    1 month ago

    Grapevine, United States Kestra Financial Full time

    Full-time, Client Service Associate (CSA)RequirementsSummary:Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of managing personal finances by making them less complicated and taking a holistic, proactive, and streamlined approach.We...