Director, Enterprise Application Services

Director, Enterprise Application Services

MiraCosta College

For full details and to apply, go to

Assignment Category: Regular Position

Position Details:

One regular, full-time, overtime exempt, classified administrator position, 40 hours per week, 12 months per year on the Oceanside Campus. The regular work schedule will be Monday through Friday, 8:00 am - 4:30 pm; occasional weekend and after-hour work required. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.

REMOTE WORK:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.

RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employees regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high-quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.

The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.

Salary Range: CM-17

Compensation: Annual Compensation: $146,822 or $154,163 (step 1 or 2)
Total Annual Compensation: $211,100 or $220,399 (step 1 or 2)

"Annual Compensation" is based on salary range CM-17, step 1 or 2 on the classified salary schedule. Initial step placement will be determined based on directly related experience, with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

"Total Annual Compensation" includes annual salary, the districts average annual health and welfare benefit cost, and the districts retirement contributions (CalPERS).

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice via electronic fund transfer.

Benefits:

MiraCosta College offers an array of benefits to eligible employees.

• The district pays 100% of the cost of medical, dental, and vision insurance for eligible employees and dependents
• $100,000 life insurance policy
• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
• Vacation, sick leave, and up to 18 paid holidays
• State pension system retirement benefits (CalPERS)
• Free and confidential employee assistance program
• Wellness Program
• Participation in the Districts Early Retirement Program
• Professional Development Opportunities
• Childcare Facility (Oceanside Campus)

Position Term in Months: 12

Application Procedure:

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.

4. Transcripts of college coursework that provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to (cl-635). Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.

Retired STRS members are not eligible for this position.

Basic Function:

Under general direction, manages the enterprise applications services team, provides strategic leadership and guidance for the architecture, development, security, implementation, integration, maintenance, and enhancement of the districts enterprise software applications and cloud-first strategy; ensures the effective planning and completion of multiple software projects of varying size and scope to meet business area requirements; manages budgets, drives innovation, and oversees software architecture design and integration with third-party applications; assumes and performs related duties and responsibilities as required.

Distinguishing Characteristics:

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

Supervisory Responsibilities
1. Recruit, interview, recommend hires, and train staff.

2. Oversee scheduling, assignments, and the daily workflow of the department.

3. Provide constructive and timely performance evaluations.

Duties/Responsibilities
4. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

5. Provide strategic vision, leadership, oversight, design, implementation, and integration on all enterprise application services and operations utilizing best practices for information security, data integrity, and technology implementation planning.

6. Serve as project manager for a variety of software development and enhancement projects; work closely with a variety of constituents to assess needs, coordinate plans, and provide support for a variety of applications/databases and development projects; develop technology strategy, review and approve project scope of work, detailed project plans, milestones, and deadlines.

7. Supervise the design, analyses, maintenance, monitoring, and modification of enterprise applications databases to meet department/enterprise requirements; plan, organize, and execute the migration and conversion of data; ensure the integrity and security of data; lead and participate in technology and facilities security planning, department/enterprise disaster recovery planning and data security administration; oversee the administration of application-level security protocols; assign roles and permissions.

8. Direct the development, update, and maintenance of the districts websites and web portal; with web application developers, create web standards and features; oversee implementation of new website applications.

9. Perform root cause analysis of issues and develop and implement an approved approach for resolution; ensure team members are responding and troubleshooting reported problems pertaining to application performance and reliability in a timely manner.

10. Prepare enterprise information system operating plans and assist in developing budgets; recommend funding and procurement of information systems enhancement; provide support for federal and state reporting requirements such as annual and term-based submittals of Management Information Systems (MIS) data to the State Chancellors Office.

Other Duties:

1. Represent the department on committees and workgroups and attend meetings related to the districts application operations.

2. Design and create processes to facilitate reporting and increase efficiencies.

3. Work with software, security, hardware, and network vendors; attend related meetings and workshops.

4. Monitor and review new technology products and tools; review available information in industry publications, technical websites, and others to evaluate opportunities to better meet district business, operational, productivity, and technical requirements.

5. Maintain up-to-date technical knowledge by attending educational workshops, conferences, trainings, reviewing professional publications, establishing personal networks, and participating in professional associations to keep up with the industry regarding the districts IT portfolio, mission, and vision.

6. Perform related duties as assigned.

Knowledge Of:

1. Cloud services and computing; enterprise information systems planning, analyses, design, conversion, integration, testing, implementation, and operations; application support and troubleshooting principles and practices; understanding of database management principles and practices.
2. Project portfolio management principles, advanced systems analysis methods, and techniques of IT applications and development.
3. Applicable federal, state, and local laws, rules, and regulations affecting data collection, processing, consolidation, analyses, and reporting.
4. ERP/SIS, LMS, CRM, CMS, and business and back-office applications, preferably used in an educational environment.
5. Forms and Reports Relational Database programming, web development, ODBS, and API data access.
6. Business intelligence and reporting tools, data governance, data warehouse, and data architecture principles and techniques.
7. Technology strategy and implementing standard operating procedures with a goal of providing first-class customer service.
8. Principles and methods of enterprise-level data management and data storage technology solutions.
9. Research methods and analysis techniques, including cost-benefit analysis.
10. District human resources policies and labor contract provisions.
11. Safety policies and safe work practices applicable to the work.

Ability To:

1. Support public and private cloud computing environments and services; develop automated business systems; maintain current knowledge of trends and technological advancements in assigned areas of responsibility.
2. Manage, track budgets, and maximize return on investment; make sound, expert independent decisions within general policy guidelines.
3. Provide first-class customer service and communicate technical information to a non-technical audience; assess customer needs, set priorities, and allocate resources to meet needs most effectively in a timely manner.
4. Establish and maintain effective and cooperative working relationships by exhibiting courtesy, tact, patience, and diplomacy.
5. Exhibit proficiency in expressing complex and technical concepts through clear and concise verbal and written communication and reports.
6. Delegate, plan, schedule, and perform complex maintenance and upgrades to enterprise applications located both on-premises and in the cloud.
7. Perform business process analyses and reach sound, logical conclusions regarding user needs and business requirements.
8. Understand and apply functional requirements to the development of systems proposals, specifications, and recommendations for cost-effective information systems and technology solutions.
9. Present proposals and recommendations clearly, logically, and persuasively.
10. Develop and implement appropriate procedures and controls.
11. Represent the district effectively in dealings with vendors, other community colleges, and industry groups.

Education & Experience:

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Bachelors degree from an accredited institution in Information Technology, Computer Science, Business Administration, Business Systems Computer Science, or other related field, and five (5) years of progressively responsible experience in information technology within any of the following areas: application development, enterprise software information systems, system or data architecture, application support; or an equivalent combination of training and experience.

NOTE: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.


Desirable Qualifications:

A collaborative management style, and administrative experience compatible with MiraCosta Colleges commitment to collegial governance.

Licenses & Other Requirements:

A valid California drivers license and the ability to maintain insurability under the districts vehicle insurance program.

Physical Effort:

The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending, and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to a variety of locations on and off campus as needed to conduct district business.

Emotional Effort:

Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:

Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings, weekends, and/or holidays on an as-needed basis. Occasional local travel may be requested.

Posting Number: S_23/24_069_P

Human Resources Contact Information: or

Job Close Date:

Open Until Filled: Yes

First Screening Date: The submission deadline for the first screening of applications is Friday, May 24, 2024. Applications will continue to be accepted until the position is filled.

Diversity, Equity & Inclusion

MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The colleges commitment to inclusion, diversity, equity, and accessibility is expressed in the policy found at docs/3400BP-Inclusion-Diversity-Equity-. Click on the following link to view the IDEA website: .

MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta Colleges Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at docs/mcc.

The college was designated as a Hispanic Serving Institution (HSI) in 2013. This significant recognition acknowledges our institutions continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center.

About MiraCosta College

MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at

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