IT Solutions Architect

Description

Impact is hiring a Pre-Sales IT Solutions Architect for our Nationally ranked Best and Brightest Workplace

IT Solutions Architects act as the IT and Cybersecurity subject matter expert for all Managed IT sales opportunities within a specific geographic region. Impact's Managed IT services proactively help businesses implement the necessary technology to stay competitive, keep their IT infrastructure sound, and avoid costly downtime.

IT Solutions Architects will work within a territory in conjunction with a team of tenured, outside sales executives as well as Field Network Engineers to conduct comprehensive system/network assessments, discuss organizational goals and business objectives, and design customized IT and Cybersecurity solutions backed and supported by our best-of-breed technology stack and industry experts.

How Impact's MIT and Cloud Solutions Help Businesses

Responsibilities

*Lead and participate in prospective client first-call phone conferences and in-person alignment meetings with assigned outside sales team.

These meetings are to uncover organizational challenges, introduce the Impact Managed IT and Managed Cybersecurity service offerings, and show the value of our paid MIT Business Transformation Assessment (BTA).

*Own the MIT Business Transformation Assessment (BTA) process and all associated documentation.

Work with the branch Managed IT Team to coordinate the planning of the entire BTA process and set all timelines.

Conduct the onsite interviews, manage the assigned Field Network Engineer(s) while onsite and set expectations for completion of each step in the Business Transformation Assessment process.

Prepare all financial and ROI documentation to help sell the solutions to the client.

Review and perfect the writing of the Business Transformation Assessment document, network diagrams, quotes, etc. and prepare recommendations for final client delivery.

*Review and validate findings of in-depth Business Transformation Assessment with prospective client. Take the technical details and explain them to C-Level teams in a non-technical way to show the value of the Managed IT service offering.

*Develop a strategy for technology implementation, prioritizing the elements that will most efficiently deliver the highest number of benefits to present to prospective client.

*Own the Managed IT sales pipeline and associated quota assigned to respective branch(es).

*Lead periodic training sessions with branch sales teams to further their professional development and bolster their ability to find qualified leads for Managed IT and Cybersecurity sales.

Technology Solutions

*Managed IT Solutions Architects will lead all prospective sales engagements to determine the best combination, customization, and integration of IT & Cloud and Cybersecurity solutions:

IT & Cloud Solutions- Security focused network infrastructure management

Azure, Azure Files, Azure SQL

Mobile Device Management

Backup & Business Continuity

Network Management

Cloud Hosting Platforms

Workspace as a Service

IT Documentation Portals

vCIO Consulting

Cloud VoIP Phone Systems

Productivity Suites

Microsoft Surface Devices

Change Management Systems

Cybersecurity Solutions- proactive network alerting and monitoring

SOC Services

Edge Security

Endpoint Protection

Secure Data Protection

Identity and Access Management

Backup and Disaster Recovery

Network Security Monitoring

Compliance Services

vCISO Consulting

Things We Look For

Technical Knowledge

*Advanced level understanding

Ability to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP, and other internal systems as needed to perform job functions.

Microsoft Office Suite

Internal Systems

*Fundamental understanding of Server technologies

Experience with Windows Server

Office365/M365, Azure, and other "cloud" solutions

Active Directory design, management, and maintenance.

Microsoft Exchange, SQL, and SharePoint knowledge

DNS, DHCP, and other server-side networking technologies

VMWare, Hyper-V and other virtualization technologies

Mobile operating systems (IOS, Android, Windows)

Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel

*Fundamental understanding of firewalls, switches and other networking technologies

Cisco Meraki, Cisco, or other business grade vendor solutions

Wireless, Site Survey, and network heat-mapping

Disaster Recovery solutions and backup technologies

*Able to work independently and as part of a team

*Must be prepared to travel locally as required

*Must possess technical writing proficiency

Experience

*Minimum 5 years' experience in Solutions Architecture, Pre-sales Engineering, IT Management, or related experience required

Previous experience as a Solutions Engineer, Solutions Architect Sales Engineer, IT Manager, IT Director, VP of Technology, Infrastructure Manager, Network Engineer, Systems Engineer, or similar roles.

*10+ years of IT industry experience

*Experience with a Microsoft Partner organization

*Experience with a managed services organization

Benefits

*20 days of PTO

*12+ paid holidays

*Flexible Sick Day Policy

*Paid Parental Leave

*Comprehensive Health, Disability, Life, Dental and Vision Plans

*401(K) discretionary match & retirement plans

*Continued education reimbursement

*On-going training & development opportunities

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