Management & Program Assistant
1 month ago
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Duties
WHAT IS THE Wage and Investment (W&I)DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Wage and Investment Service Centers Memphis Accounts Management
The following are the duties of this position at the full working level.
- Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers
pertinent statistics or information, reports findings to higher level employee, and may recommend corrective
action for aspects of a program or function. - Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow,
work redundancy, or systemic problems and report findings to higher level employee(s). - Verifies completeness and accuracy of controls to ensure compliance with established procedures and
formats. - Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
- Drafts memoranda, preliminary reports, and charts showing findings or recommendations.
- Assists management with labor-management issues and grievances through the preparation of reports or
responses, frequently having advance knowledge of decisions rendered and actions proposed that may result
in personnel actions.
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