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Senior Business Analyst, Inventory Innovations
3 months ago
This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Business Analyst, Inventory Innovations, you will bring your technical skills to a hospitality company with an award-winning culture. On the Inventory Innovations team reporting to the Senior Manager, Inventory Innovations, you will support projects including our Commercial UI designed to improve user efficiencies and ease.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
RequirementsHOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Lead Requirements Gathering: Facilitate meetings and workshops with partners to gather detailed business requirements. Analyze and document these requirements to ensure agreement on business objectives and translate into functional requirements for the commercial user interface.Manage and build the product backlog, identify new enhancement opportunities, and help create processes for efficient development.
Analyze the functional purpose, integrations, hardware, software of the supported inventory capabilities to work towards understanding the product outcome.
How you will collaborate with others:Partner with designers and researchers' team to provide feedback on wireframes and validate that designs meet business requirements, enhance the user experience and adhere to best practices.
Create design, and research tickets with the Platform Engineer and Senior Manager to drive deliverables forward.
Work closely with developers, QA testers, product managers and other team members to ensure seamless integration of the functionality by communicating effectively, addressing issues, implementing enhancements and achieving project milestones.
What projects you will take ownership of: Oversee daily status of tickets, allowing for reliable action on progress and concerns or issues to be resolved. WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Three (3) years of work experience in hospitality/travel, information systems, Product Management, or Technology delivery.Working knowledge of JIRA/Confluence, Microsoft Teams, Figma/Mural, Viseo.
Experience managing projects with ease under time constraints to balance concurrent demands.
Travel up to 10%.
It would be useful if you have:Prior experience with UI development
Previous experience working within an Agile project environment
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Source: Hospitality Online
