Outpatient Pharmacy Supervisor
2 weeks ago
Under the direction of the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy Operations Manager, provides supervision and direction to subordinate Pharmacist and non-pharmacist employees at identified Outpatient Pharmacy location(s). Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Responsible for day-to-day operations of assigned work area(s)/functions(s)/services(s). Provides supervision in a large volume pharmacy and/or 24-hour pharmacy operation. Performs the duties of all subordinate employees and other duties as required.Essential Responsibilities:Assists the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy OperationsManager with the development and implementation of pharmacy strategic initiatives.Responsible for the supervision of day-to-day services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, inventory management, performance measurements, regulatory compliance, employee development and multi-disciplinary team development, in a large volume and/or 24-hour pharmacy location.Supervises departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, T.J.C., O.S.H.A., SBOP, Statewide and Departmental policies and procedures.Collaborates with the Inpatient Pharmacy Management and Medical Group departments to provide continuity of care and compliance with applicable Federal and State laws and regulations governing hospitals.Sphere of influence includes Pharmacy Staff, Providers, Other Members of the Pharmacy Management Team Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate hourly personnel).Works with Human Resources in handling employee grievances.Completes/administers performance evaluations and ensures adherence to departmental plan for completion of performance evaluations.Responsible for the preparation and assignment of department staffs work schedules and assignments.Makes staffing and scheduling adjustments to meet volume/workload demands and in accordance with collective bargaining agreements.Prepares and/or approves the biweekly payroll.Provides regular communication and feedback to the staff.Assists the Outpatient Pharmacy - Hourly or Outpatient Pharmacy Operations Manager to monitor personnel utilization in accordance with operating budget.Responsible to monitor financial parameters and to operate within budgetary targets.Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness.Directs, assesses and alters dispensing and point-of-sale workflow to achieve desired service outcomes.Assists the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy Operations Manager to collaborate with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs.Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees.Administers organizational and department policies and procedures on a day-to-day basis.Performs the duties of all subordinate employees and other duties as required.Basic Qualifications:ExperienceMinimum two (2) years of previous experience providing functional direction required or completion of an accredited pharmacy PGY1 or PGY2 residency prior to start.EducationDegree in pharmacy required.License, Certification, RegistrationPharmacist License (California)
Additional Requirements:Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.Must have a working knowledge of applicable Federal and State pharmacy regulations.Ability to extract pertinent information from patients, or other sources, to apply to the patients medical management plan.Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership and supervision.Must possess self-initiative, innovative and collaborative skills.Ability to demonstrate proficiency in oral and written English-speaking communication skills.Proficiency in various databases and other computer usage.Must be able to work in a Labor/Management Partnership environment.Preferred Qualifications:Two (2) years of supervisory experience preferred.Pharm. D. preferred.
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