Catering Sales Manager

3 weeks ago

Greenville, South Carolina, United States Hilton Greenville Full time
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Hilton Greenville is located off I-395, and 10 minutes from downtown Greenville. Greenville-Spartanburg International Airport is under 15 minutes from our door. The Hilton Greenville has 259 rooms, 20,000 sq. ft. of Meeting Space, and home of Cast Iron- Greenville which offers delicious takes on good southern favorites.

We are looking for our next great team member to join us on our Sales team. We are committed to providing you with:Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Free Associate Parking

POSITION OVERVIEW:

Solicitation of new accounts; maintains and strengthens relationships with existing accounts.

ESSENTIAL JOB FUNCTIONS:

 Travel to meet with or call individual corporate clients by telephone to solicit annual, week

day and weekend business.

 Interview, train, resolve problems and provide open communication to newly hired

catering associates when appropriate.

 Meet and greet clients, conduct property tours, and promote facilities and services.

Answers client inquiries.

 Develop and conduct persuasive verbal sales presentations to prospective clients.

 Develop client menus, write contracts and letters, as well as organize all other

arrangements as they relate to social and corporate events.

 Supervise and attend the overall set up and implementation of events and meetings.

Communicate with relevant departments to ensure proper servicing of accounts.

 Prepare and present weekly and monthly Catering/Sales reports.

SKILLS AND ABILITIES:

Extensive knowledge of Food and Beverage etiquette, guest relations and service standards.

Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest

satisfaction. Effectively deal with internal and external guests, some of whom will require high

levels of patience, tact and diplomacy. Presents a professional appearance and manner.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Previous Full Service Hotel Sales and Catering experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online

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