Dispatcher, Central Transportation, Full Time, Split Shift

3 days ago

Miami, Florida, United States Jackson Health Full time

Department: Central Transportation

Address: Jackson Memorial Hospital- 1611 NW 12th Ave, Miami, FL 33136

Shift Details: Split Shift- 10:00 AM - 6:30 PM, Monday - Friday

Why Jackson

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

  • The Dispatcher will coordinate, control, and dispatch all levels of service and patient transportation for JHS.

Responsibilities

  • Receives calls from JHS employees for patient transportation related services.
  • Calls vendors for the proper units for patients discharges.
  • Ascertains pertinent information from the caller to determine level of service transport for the patient.
  • Investigates service inquiries, incident reports, and customer service related issues.
  • Completes daily, weekly, and monthly reports assigned by MTC manager.
  • Works in Microsoft Word and Excel for reporting purposes.
  • Ensures that all contractual requirements are met successfully.
  • Works with other departments to identify emerging trends.
  • Participates in training sessions for Dispatcher Certification.
  • Assists with development of goals and objectives for the department.
  • Performs other duties as assigned.
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
  • Performs all other related job duties as assigned.

Experience

Generally requires 0 to 3 years of related experience.

Education

High School Diploma is Required.

Prefer 2-years minimum direct experience.

Credentials

Non-Licensed worker.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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