Technician - Slots

Responsible for the installation, maintenance, and repair of gaming equipment in the casino, including but not limited to video lottery terminals, currency and coin counting equipment, data system monitoring equipment, player tracking hardware and software, data card embossers, bill breakers, and jackpot kiosks.Essential FunctionsTroubleshoot and repair any and all related equipment including all circuit boards without assistance.
Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
Observe all video lottery regulations and company policies and procedures.
Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
Responsible for the security of keys, radio, and data system cards during assigned shift.
Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
Perform renovations or changes to the slot gaming area.
Tag repairable parts noting appropriate information.
Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
Act in a professional manner towards guests and all employees at all times.
Works safely, following all established safety rules and regulations
Communicates effectively with co-workers, supervisors and guests
Follows all relevant policies and procedures
Additional FunctionsPerforms other duties as assigned.Requirements/EducationMust possess high school diploma or GED or equivalent work experience
Must posses a thorough knowledge of electronics and display including OHMS Law, Trans Theory, Micro Theory, computer systems and networks video monitor circuitry and basic computer programming; appropriate electronic technical schooling and have mechanical aptitude.
Must possess good communication skills
Must be able to report to work on time as scheduled
Must be able to work weekends, holidays and nights as needed
Must be able to successfully pass a background check and receive a license from the DE Lottery
Must present an overall professional appearance and report to work in appropriate attire
Must possess excellent analytical, problem-solving, critical thinking and decision-making skills.
Must possess excellent troubleshooting and diagnostics skills.
Must be able to read and interpret schematics, electronic circuitry, and blueprints.
Must be able to logically and independently plan, organize and complete work
Must be able to make progress on multiple assignments under time constraints.
Must be able to learn specific job duties and complete detailed work assignments, and to maintain knowledge of basic concepts and techniques.
Must be able to use tools and equipment, including various power tools.
Must be able to speak, read and write English
Organizational Relationships Accountable to: Lead Gaming Technician Accountable for: N/A The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position. Bally's Dover is an equal opportunity employer. Addendum To Job Description

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

Physical Requirements

X

Seeing

X

Pull (100 pounds)

X

Bend

X

Color Perception

Climb, Ascend/Descend (Stairs, Ladders)

X

Stoop /Kneel /Crouch

X

Hearing / Listening

X

Lift (100 pounds)

Taste

X

Clear Speech / Talking

X

Carry (100 pounds)

Smell

X

Touching

Drive (local / long distance)

Repetitive Motion

X

Dexterity /Hand

X

Ability to move Distances

Run

X

Dexterity /Fingers

X

Stand for Extended Periods

Reach (Above Shoulder)

X

Push (100 pounds)

X

Sit for Extended Periods

Other:

Mental / Reasoning Requirements

X

Reading – Simple

X

Writing – Simple

Advanced Math Skills

Reading – Complex

Writing – Complex

X

Analysis / Comprehension

Clerical

X

Basic Math Skills

X

Judgment / Decision Making

Work Environment

X

Shift Work

Outside

Pressurized Equipment

X

Works Alone

Extreme Heat

X

Moving Objects

X

Works with Others

Extreme Cold

High Places

X

Verbal Contact with Others

X

Extreme Noise

Fumes / Odors

X

Face-to-Face Contact

X

Mechanical Equipment

Hazardous Materials

X

Inside

X

Electrical Equipment

X

Dirt / Dust

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Source: Hospitality Online

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