Coordinator for Military Student Experience

2 weeks ago

Chapel Hill, North Carolina, United States University of North Carolina at Chapel Hill Full time

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. For the purposes of Title IX and Clery, the Coordinator for Military Student Experience is a Responsible Employee and a Campus Security Authority.

The Coordinator, Military Student Experience serves as an integral member of the Carolina Veterans Resource Team (CVRC) staff and the larger Dean of Students (DOS) team. The position provides leadership, direction, and support through programmatic and strategic efforts for a comprehensive, holistic, co-curricular veteran and military-connected student
program. Under the leadership of the Program Director for the Carolina Veterans Resource Center, the Coordinator for Military Student Experience will co-lead the on-going visioning, development, implementation, and assessment of a programmatic agenda focused centered on student learning, retention, and success – academic, career, and personal -among UNC Chapel Hill's student-identifying veterans, active duty, Reservist, National Guard, military-connected dependents, and ROTC students. The position will provide mentorship and supervision to undergraduate and graduate students, student employees, and interns and may serve as an instructor for faculty, staff, and student educational seminars. The Coordinator cultivates positive relationships and is highly collaborative across the university and within the greater military-connected communities in the UNC System, region, and beyond.


Additionally, the Coordinator for Military Student Experience communicates, verbally and in writing, with varied audiences as they triage, respond, and provide on-going support centered around military student benefits, retention, and overall success. The Coordinator will participate in on-going training and education so they may accurately and appropriately advise students regarding Department of Defense (DoD) Tuition Assistance, Department of Veteran Affairs (VA)
Educational Benefits, North Carolina National Guard Tuition Assistance, and the associated UNC processes and procedures; this position is not a school certifying official.

Required Qualifications, Competencies, and Experience

• Awareness of best practices, theory, issues, and concerns related to the military-connected, veteran and/or active-duty college student population, including but not limited to knowledge of VA benefits, financial aid / student account policies and business procedures/practices.

• Experience developing, implementing, and assessing learning outcomes for educational programs and special events.

• Proven ability to prioritize work collaboratively, think critically, and adapt to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities.

• Proven ability to work collaboratively and effectively as a member of a high-functioning team.

• Excellent communicator (written and verbal) with experience delivering information to diverse constituencies in individual, as well as small and large group settings using multiple formats (e.g., in-person, telephone, virtual/video).

• Demonstrated understanding of the University environment and strategies needed to work collaboratively with a diverse population of students, faculty, staff, parents / families, and community partners to implement CVRC programming.

• Candidates must have a willingness and ability to work evenings and weekends.


Preferred Qualifications, Competencies, and Experience


• Professional experience successfully implementing best practices, theory, policy, and regulations related to student veterans and military-connected college student population.

• Professional experience working with veterans, active duty, Reservist, National Guard, and/or their dependents in a higher education environment.

• Experience counseling military populations on benefits specific to Department of Defense (DoD) Tuition Assistance and Department of Veteran Affairs (VA) Educational Benefits.

• Experience successfully navigating a university environment in a professional context, working collaboratively with on and off-campus partners to build and sustain relationships.

• Experience working with diverse undergraduate and graduate/professional student, faculty, and staff communities, which reflect an array of ethnic, racial, cultural, faith, gender, veteran status, and other identities.

• Demonstrated experience developing content for print and electronic communications,

• Excellent verbal and written communications, proofreading, and editing skills.

• Proven record of sound judgment in the development of programs and communications, including web and social media content.

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