Front Desk Agent

Found in: beBee jobs US - 6 days ago

Islamorada, Florida, United States Cheeca Lodge and Spa Full time
Job Description

Front Desk Agent at Cheeca Lodge & Spa: The Face of Memorable Guest Experiences

Join Our Team: At the heart of the picturesque Islamorada, Cheeca Lodge & Spa is more than just a resort; it's a haven of serenity and luxury. We are seeking a Front Desk Agent who will be the first and last point of contact for our guests, playing a pivotal role in ensuring guest satisfaction and a memorable stay at our esteemed resort.

Key Responsibilities:

Greet and check-in arriving guests.
Provide a warm, friendly, and courteous welcome to guests, addressing them by name and ensuring they feel welcomed.
Efficiently handle guest registration and room assignments, conducting check-out processes with precision.
Anticipate guest needs, exceeding expectations in service and care.
Resolve guest inquiries and complaints effectively, coordinating with various departments to ensure comprehensive guest care.
Inform guests about hotel services, amenities, local attractions, dining, entertainment, and travel directions.
Handle financial transactions with accuracy, including room charges and currency conversions.
Maintain a constant line of communication with other team members and departments to guarantee seamless guest experiences.
Participate actively in team briefings and collaborate effectively with supervisors and managers.
Requirements:Must be at least 18 years of age with basic computer skills.
Excellent communication and interpersonal skills, with the ability to maintain composure under pressure.
[Preferred] Experience in the hospitality or restaurant industry and multilingual abilities.
Join Us: As a Front Desk Agent at Cheeca Lodge & Spa, you will be the emblem of our resort's commitment to outstanding guest experiences. If you have a passion for hospitality and a flair for guest relations, we invite you to apply and become an integral part of our team, where every interaction is an opportunity to create lasting memories for our guests.

Source: Hospitality Online

  • Night Auditor

    Found in: beBee jobs US - 1 week ago

    Islamorada, Florida, United States Chesapeake Beach Resort Full time

    This position is responsible for overseeing front desk duties during the night shift and running day nightly financial audit for the hotel. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point...

  • PBX Operator

    Found in: beBee jobs US - 6 days ago

    Islamorada, Florida, United States Cheeca Lodge Full time

    Job DescriptionResort Desk Concierge at Cheeca Lodge & Spa: The Heart of Guest SatisfactionJoin Our Team: At the scenic Cheeca Lodge & Spa in Islamorada, we are looking for a dedicated and professional Resort Desk Concierge. As a central figure in our guests' satisfaction, this role involves not just welcoming guests but also enhancing their stay through...

  • Front Desk Agent>

    6 days ago

    Islamorada, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group - 8537 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...

  • Front Desk Agent

    Found in: beBee S US - 2 weeks ago

    Islamorada, United States Cheeca Lodge and Spa Full time

    Job DescriptionFront Desk Agent at Cheeca Lodge & Spa: The Face of Memorable Guest ExperiencesJoin Our Team: At the heart of the picturesque Islamorada, Cheeca Lodge & Spa is more than just a resort; it’s a haven of serenity and luxury. We are seeking a Front Desk Agent who will be the first and last point of contact for our guests, playing a pivotal role...

  • Night Auditor

    Found in: beBee S US - 6 days ago

    Islamorada, United States Chesapeake Beach Resort Full time

    This position is responsible for overseeing front desk duties during the night shift and running day nightly financial audit for the hotel. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point...

  • PBX Operator

    Found in: beBee S US - 2 weeks ago

    Islamorada, United States Cheeca Lodge and Spa Full time

    Job DescriptionResort Desk Concierge at Cheeca Lodge & Spa: The Heart of Guest SatisfactionJoin Our Team: At the scenic Cheeca Lodge & Spa in Islamorada, we are looking for a dedicated and professional Resort Desk Concierge. As a central figure in our guests' satisfaction, this role involves not just welcoming guests but also enhancing their stay through...