Technical Trainer

4 weeks ago

Minneapolis, Minnesota, United States Trimble Inc. Full time

Your Title: Technical Trainer

Job Location: Remote - USA

Our Department: Tech Training, Mobility Division, Transportation Sector

What You Will Do

The Technical Trainer organizes and directs a wide range of training activities for new and existing Support employees. This position is responsible for training and certifying all new support team members. This position also takes the lead in the development and distribution of training materials (including process documentation) and providing new product updates for employees. Primary responsibilities include:

  • Plan, develop, and conduct training programs, which may consist of in-person classroom training, webinars, and virtual training sessions.
  • Prepare learning objectives, outlines, and program components.
  • Prepare presentations and training notes for training sessions.
  • Develop, organize, and grade training exercises used in class and for independent study.
  • Develop quizzes, tests, and surveys to be used for course assessment.
  • Observe and coach employees and clients in a productive, positive manner during training situations to foster strengths and address training challenges.
  • Perform administrative duties, such as tracking and reporting attendance and grades.
  • Master the setup and usage of new products developed by Trimble's development team, and communicate this knowledge to Support employees.
  • Assign and manage eLearning courses for Support employees through Cerego, Learn.Trimble, and other applications.
  • Manage multiple, complex training projects simultaneously.
  • Promote knowledge sharing among team members and other members of Trimble's organization.
  • Conduct interviews with customers to better understand their needs

What Skills And Experience You Should Bring

  • Ability to write effective lesson plans, objectives, training materials, practice exercises, and tests.
  • Ability to skillfully conduct in-person training in a classroom or virtual environment.
  • Ability to quickly establish solid relationships and effectively engage students.
  • Demonstrable ability to learn quickly and to remain current with rapidly developing software in an ever-changing industry.
  • Strong follow-through and work ethic, with a willingness to take on whatever tasks are needed to complete the job.
  • Ability to work independently.
  • Time management skills to handle multiple assignments and prioritize work appropriately.
  • Strong leadership skills including the ability to build consensus and help drive decision making
  • Excellent verbal and written communication skills.

Preferred Skills And Experience

  • Bachelor's degree in Education, Technical Communications, Instructional Design or related field.
  • Experience creating and designing eLearning's for Cerego Learn, Trimble, and/or other applications.
  • Trucking/Transportation industry experience.
  • Experience with Trimble Transportation products and services.

About Our Transportation Sector

Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations.

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble's Privacy Policy

Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job,contact
Julie Phan, Benefits Analyst or email People Experience

It is Trimble's policy that candidates are entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation or the presence of a medical condition or disability.

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