Customer Service Agent

Found in: beBee jobs US - 2 weeks ago

Bajadero, Arecibo, United States American Logistics Services Full time
[Call Center / Fully Remote] - Anywhere in U.S.
/ Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll:

Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert.

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Associated topics:
agent, answer, call center specialist, client service, customer care representative, customer care specialist, rep, service agent, service specialist, telephone service representative

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