Assistant Store Manager

3 weeks ago

Houston, Texas, United States Dal-Tile Corporation Full time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Job Objective: The Assistant Manager SSC is a first-level manager responsible for training, leading, coaching, and guiding associates' performance to ensure the smooth operation of day-to-day activities. This role also develops and retains effective customer working relationships and focuses on driving product sales.

Duties and Responsibilities of the Position:

  • Identify training needs and provide coaching to employees in customer service, order management,

purchasing, warehouse duties, office administration, truck management, and system processes.

  • May perform a variety of customer service, warehouse, and office administration duties as necessary.
  • Assist with developing business relationships with key customers within the store coverage area.
  • Advise customers on product selection, pricing, and sales volume and continue to build customer relations.
  • Provide feedback to management regarding staff performance evaluations.
  • Responsible for the overall operations with regards to freight, shrink, margins, and overtime.
  • Address and resolve operational issues, conflicts, and challenges that may arise within the team.
  • Ensure associates follow standard safety procedures to comply with corporate safety program standards.
  • May assume management responsibilities in the absence of the Manager.
  • Perform other duties as needed.

Required Experience and Education:

  • Bachelor's degree in a related field preferred.
  • 6-8 years relevant experience OR equivalent combination of education and experience.
  • 1-3 years of management experience

Competencies:

  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Focused on and responsible for their team's productivity and collective impact.
  • Excellent communication, problem-solving, and organizational skills.
  • Able to multitask, prioritize, delegate, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • A high school degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines

and procedures.

Other Pertinent Job Information:

  • This role will be responsible for direct reports.
  • The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

Job Type Sales Jobs

Req ID 78063


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