Pharmacy Supervisor

Found in: beBee jobs US - 1 week ago

Louisville, Kentucky, United States Department Of Veterans Affairs Full time
Summary

The Pharmacy Supervisor (Outpatient) position is located in Pharmacy Service at the Robley Rex VA Medical Center and provides support to the Pharmacy Service. The Pharmacy Supervisor (Outpatient) is responsible for ensuring efficient workload management of the local facility Outpatient Section of Pharmacy Service.



Duties

VA Careers - Pharmacy:

The Outpatient Pharmacy Supervisor is responsible for ensuring efficient workload management of the local facility Outpatient Section of Pharmacy Service. Additional functions include but are not limited to developing and maintaining activities to enhance customer services, demonstrating optimum quality assurance results, assure timely maintenance of the CPRS pending file, and promoting cost effective pharmaceutical care. Work must be coordinated on day and evening shifts, 7 days a week, with constant rotation of professional and technical staff. The positions supervised are clinical pharmacists covering approximately 15 employees

Additional functions include, but are not limited to:

  • Develop and maintain activities to enhance customer services.
  • Demonstrate optimum quality assurance results.
  • Assure timely maintenance of the CPRS pending file and promoting cost effective management.
  • Supervise all professional and non-professional staff assigned to the outpatient section, developing scheduling to distribute staff and accomplish tasks in all areas of the outpatient pharmacy and call center.
  • Develops and revises service or station policies to reflect current practice, meet all needs, and comply with established medical center and central office requirements.
  • Ensure that dated drugs are periodically checked, properly stored, and returned to the manufacturer for credit when outdated.
  • Interview applicants for outpatient pharmacy positions and makes recommendations for selection to upper management.
  • Develops plans to most effectively utilize allocated space and equipment to accomplish goals.
  • Receives complaints and grievances associated with the outpatient section and resolves any which can be handled informally.
  • Maintains appropriate confidentiality of all information accessible through the patient charts and hospital computer system.
  • Oversees the Pharmacy Call Center and monitors workload regularly to meet established customer service metrics
  • Coordinates the review and filling of prescriptions submitted as part of the non-VA care program.
  • Meets with representatives from other services on a regular basis to discuss common issues, resolve difficulties, and develop ways to provide better patient care.
  • Functions as liaison with local or state veterans' service officers, professional and administrative staff at the medical center or regional office, fee basis physicians, and congressional liaisons to answer questions and resolve problems.
  • Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, Federal regulations, VA statutes and policy, and VHA policy.
  • Ensures applicable laws, Federal regulations, and VA National and Local policy and procedure regarding medication storage are followed.
  • Trains staff in patient education techniques and works with other services to develop patient education programs dealing with medications.
  • Provides patient care that is appropriate to the cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
  • Evaluates physician's orders as to appropriateness based on patient medication profiles; inputs information into computer system; dispenses medication in accordance with appropriate formulary requirements.
  • Provides consultation and education to physicians, nurses and other health care professionals on drug information.
  • Oversees bulk compounding and related USP documentation in the outpatient section.
  • Works with Pharmacy Service procurement employees to ensure adequate stock and avoidance of out-of-stock situations.
Work Schedule: Rotating shifts, (6:00 a.m.-2:30 p.m. or 7:00 a.m-3:30 p.m. or 8:00 a.m-4:30 p.m.). Tour of duty based on Organizational needs

Virtual: This is not a virtual position.

Functional Statement #: 40368-F

Financial Disclosure Report: Not required

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