KYC Analyst

2 weeks ago

Washington, Washington, D.C., United States Mitchell Martin Inc Full time
Our client, one of the largest banking and financial services organizations in the world, is seeking a KYC Analyst

Location: Washington, DC
Position Type: Contract

Job Summary:

This person will mainly be managing the existing bank customer reviews. They project manage and coordinate client onboarding requests, KYC renewals, international affiliate reviews, remediation initiatives, surveillance risk triggers, and special projects. They will be collecting KYC data from customers and routing it back to the sales team. The role is process driven, following up, and escalating where necessary. The role supports the relationship management team, enabling them to focus on client engagement and sales activities. We have had two employees promoted into new roles, so we are now backfilling those roles.

Job Responsibilities:
  • About 20 Individuals within the team -various locations
  • Liaison between relationship management team, our back-office team, and our sales team domestically/internationally.
  • Helping Sales liaise through the KYC process.
  • Helping bankers with new to bank customers
  • Working with existing bank customers
  • Team supports data collection for KYC Process
  • Reviews- for filling the gaps-collecting information from the bank and the customers themselves (feedback from sales team)
  • Supports Sales, tax team people to provide information (in person or remotely- going over customer files) and reviews documentation.
  • Being able to work with our customers to collect the information-email and phone.
  • Managing portfolio monitoring surveillance triggers to mitigate financial crime and other bank risks.
  • Success is monitored based on the output, how many reviews/onboarding requests/risk triggers they are doing and quality of completed work.
  • Indicators: Good customer service skills, responsible for reviews and various tasks, special projects
  • Relationship building
  • Following relevant policy and procedures
  • Timeliness and efficiency of work

Required Skills and Qualifications:
  • Commercial Banking and/or Customer Due Diligence experience, strong research and analytical risk management skills, project management capabilities, and strong communication and customer service/client facing skills.
  • Preferred bachelor's in business or Finance/Communications. If no college degree but work equivalent that would be considered.
  • Accountable for delivering Client Service excellence globally; effectively managing any risks and issues.
  • Possess sense of urgency and ability to meet deliverables on tight timelines.
  • Interact closely with other global units including international service teams, Sales, Product Management and other elements of Client Management to ensure seamless client experience.
  • Initiating and managing Global Referrals using internal bank systems for key banking products including Payments and Cash Management, Trade and Receivable Finance, and Foreign Exchange on behalf of Relationship Managers
  • Compile, submit and follow up on internal information requests required to establish and maintain accounts including KYC.
  • Develop relationship with clients to obtain information required to ensure completion of Documentation and KYC requirements.
  • Ensure compliance, operational risk controls in accordance with Company or regulatory standards and policies.
  • Track record in a client focused environment
  • Experience of working in a team environment
  • Experience in the Commercial Banking environment
  • Strong verbal and written communication skills

Desired Skills:
  • KYC knowledge
  • Customer Service, client facing experience is a must.
  • Organizational skills
  • 1-2 years of experience.
  • Good interpersonal skills

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