Associate Patient Care Coordinator-Lake Success, NY

3 weeks ago

Jersey City, New Jersey, United States Optum Full time

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Lake Success Optum Nephrology and Hypertension, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Hours: This is a 37.5-hour work week to be determined by the supervisor. The hours are Monday Tuesday and Thursday between the hours of 8:30 am to 5;30 pm. Wednesday between the hours of 8:30 am to 6:30 pm. Friday between the hours of 8;30 am to 3:30 pm.

Location: 2 OHIO DRIVE, Suite 200, LAKE SUCCESS, NY 11042

Primary Responsibilities:

  • Schedule appointments for new or established patients
  • Collect copays
  • Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
  • Enters and scans patient's demographic and insurance information into Epic
  • Verifies insurance eligibility and benefit information; informs patients of insurance benefits
  • Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
  • Perform, create and obtain referral documentation promptly
  • Sends patient records to primary care physician
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Greets patients, family members and guests with a friendly smile
  • Assists patients with signing in and completing registration
  • Enters and scans patient's demographic and insurance information into Epic
  • Assists with other tasks as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Intermediate level of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
  • Ability to travel 10 % to cover other offices as needed

Preferred Qualifications:

  • Experience working with an electronic health record (EPIC)
  • Knowledge of Medical terms
  • Knowledge of insurance carriers and managed care plans
  • 1+ years of experience working in medical front office\ Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Knowledge of insurance carriers and managed care plans

Soft Skills:

  • Ability to work independently and maintain good judgment and accountability
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

New York Residents Only: The salary range for New York residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


#RPO, #RED

  • Patient Care Coordinator

    3 weeks ago

    Jersey City, New Jersey, United States HearingLife Full time

    Patient Care CoordinatorJob LocationsUS-WI-HudsonJob System ID# of Openings1Overview Who WE Are:HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states.We follow a...

  • Patient Services Coordinator

    1 week ago

    Jersey City, New Jersey, United States RMA Network Full time

    We are currently seeking a Full-Time Front Desk/ Patient Services Coordinator to join our growing team in Jersey City, NJScheduled work hours are: Monday - Friday, 8:30am-4:30pm with one Sunday a month starting at 6:30am out of the Englewood, NJ location and rotating holidays out of the Basking Ridge location.This Patient Services Coordinator maintains...

  • Patient Care Technician

    2 weeks ago

    Jersey City, New Jersey, United States RWJBarnabas Health Full time

    Patient Care Technician (PCT), Medical-Surgical UnitReq #: Category:Nurses AideStatus:Per DiemShift:NightFacility:Jersey City Medical CenterDepartment:Medical -Surgical Unit-IILocation:Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302Job Overview:The Patient Care Technician functions under the direct supervision of a professional nurse....

  • Patient Care Technician- Inpatient Care

    1 month ago

    Jersey City, New Jersey, United States Hudson Hospital & Clinic Full time

    Accountabilities/Duties:Assist RNs with direct care of patients.Maintain patient's cleanliness, nutrition, comfort, and safety.Maintains unit order, cleanliness, and safety.Coordinate the clinical and non-clinical duties to facilitate delivery of patient care.Assists in admission, transfer, and discharge of patients.demonstrates compassion and effective...

  • Patient Care Technician- Inpatient Care

    4 weeks ago

    Jersey City, New Jersey, United States Hudson Hospital & Clinic Full time

    Accountabilities/Duties:Assist RNs with direct care of patients.Maintain patient's cleanliness, nutrition, comfort, and safety.Maintains unit order, cleanliness, and safety.Coordinate the clinical and non-clinical duties to facilitate delivery of patient care.Assists in admission, transfer, and discharge of patients.demonstrates compassion and effective...

  • Patient Care Technician

    4 weeks ago

    Jersey City, New Jersey, United States Davita Inc. Full time

    421 Stageline Road,Hudson,Wisconsin,54016,United States of AmericaDaVita is looking for a Patient Care Tech to serve our patients at our Hudson Dialysis Center in Hudson, WI.We will train youSome details about this position:PCTs usually work 12+ hour shifts / 3-4 days a week. Hours of work may vary during the training period; however, you will typically be...

  • LPN Licensed Practical Nurse

    3 days ago

    Jersey City, New Jersey, United States Livingston Hills Rehabilitation and Nursing Care Center Full time

    Livingston Hills Rehabilitation & Nursing Care Center -Livingston Hills Nursing & Rehabilitation Center is a 120 bed skilled nursing facility located in Hudson, NY.We provide care for short term rehabilitation and long term care residents.Our building is located in a country setting with city convenience.We have a strong and supportive nursing team looking...

  • Temporary Human Resources Coordinator

    4 weeks ago

    Jersey City, New Jersey, United States Forbes Full time

    Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion.Forbes Media seeks a temporary Human Resources Coordinator to join our team...

  • RN Coordinator EMS

    4 weeks ago

    Jersey City, New Jersey, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) RN Coordinator EMS you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Florida Bayonet Point Hospital which is a part of the nation's leading provider...

  • RN Coordinator EMS

    1 month ago

    Jersey City, New Jersey, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) RN Coordinator EMS you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Florida Bayonet Point Hospital which is a part of the nation's leading provider...

  • Phlebotomist - Clinical Care Coordinator - Twin Cities Orthopedics

    4 weeks ago

    Jersey City, New Jersey, United States i-Health Full time

    The Phlebotomist performs basic laboratory functions: specimen collection (i.e. venipuncture, capillary, cultures, and chain of custody) & processing of specimens. They will focus on providing comprehensive care both in the lab and in the clinic and will be the primary contact for their location in-house Lab while being available to assist clinical teams...

  • Phlebotomist - Clinical Care Coordinator - Twin Cities Orthopedics

    1 month ago

    Jersey City, New Jersey, United States i-Health Full time

    The Phlebotomist performs basic laboratory functions: specimen collection (i.e. venipuncture, capillary, cultures, and chain of custody) & processing of specimens. They will focus on providing comprehensive care both in the lab and in the clinic and will be the primary contact for their location in-house Lab while being available to assist clinical teams...

  • Travel Nurse

    1 week ago

    Jersey City, New Jersey, United States Advantis Medical Full time

    Advantis Medical is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Hudson, NYShift:3x12 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $ / Week Advantis Medical, the #1 rated travel nurse agency, is currently seeking an experienced Medsurg/Tele Registered Nurse (RN) for an exciting new travel job in...

  • Security Administrator

    1 week ago

    Jersey City, New Jersey, United States The Port Authority of NY & NJ Full time

    Position at The Port Authority of NY & NJ About the Role NOTE: The selected candidate will be required to pass a PAPD background check. The Security Administrator, reporting to the OCSO Manager of TB&T Security, provides support to all departmental efforts in the planning and execution of strategic security related initiatives at the Holland Tunnel (HT)...

  • Clinical Care Coordinator- Twin Cities Orthopedics

    4 weeks ago

    Jersey City, New Jersey, United States i-Health Full time

    The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. Attention to detail, surgery scheduling and answering patient calls with great customer service and compassion is a must. Casting and Splinting, hand and upper extremity experience is a plus.Full time role, Monday - Friday...

  • Primary Care Physician Assistant

    2 weeks ago

    Jersey City, New Jersey, United States Inspire Healthcare Full time

    Job #26082: Primary Care Physician Assistant - Full-time Permanent Outpatient Only - Hudson, New YorkBoard Certified NP or PAFull-time permanent Primary Care opportunityWork in a busy Hudson, NY officeNeed is due to a practitioner retiringBe a part of a hospital owned primary care groupYou will have the support of a strong administrative teamJoin 4 full time...

  • Associate Director of Hudson Helps, North Hudson Campus

    4 weeks ago

    Jersey City, New Jersey, United States Hudson County Community College Full time

    Hudson County Community College Associate Director of Hudson Helps, North Hudson Campus Position Vacancy Notification Posting Date: April 5, 2024Classification: Associate DirectorSalary Grade: 115Union Affiliation: Academic Administrative AssociationOffice/School: Hudson Helps Resources CenterSupervising Cabinet Member: Senior Vice President for Student...

  • Associate Director of Hudson Helps, North Hudson Campus

    2 months ago

    Jersey City, New Jersey, United States Hudson County Community College Full time

    Hudson County Community College Associate Director of Hudson Helps, North Hudson Campus Position Vacancy Notification Posting Date: April 5, 2024Classification: Associate DirectorSalary Grade: 115Union Affiliation: Academic Administrative AssociationOffice/School: Hudson Helps Resources CenterSupervising Cabinet Member: Senior Vice President for Student...

  • Associate, It Investment Applications

    1 week ago

    Jersey City, New Jersey, United States Fortitude Re Full time

    The Associate, Investment Applications will support investments technology initiatives and be responsible for data and applications for use across our Investments Hedging, Investment Operations, Investments Analytics, and Investment Accounting teams. The primary role is to contribute to and support a well-governed data solutions architecture to ensure data...

  • Associate Sales Representative

    4 weeks ago

    Jersey City, New Jersey, United States Danaher Full time

    Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you're collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our...