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Claims Consultant

2 months ago

Overland Park, Kansas, United States Marsh Full time

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Claims Consultant at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Claims Consultant on the Claims team, you'll be responsible for obtaining claim status updates from carrier partners, providing suggestions and recommendations to adjusters to assist with claim resolutions, developing claims management strategies with clients, and documenting activity. Services should help clients reduce the cost of claims and provide clients with the necessary information to determine the best claims management approach for their organizations. Duties include training, acting as an educational resource, public speaking, prospecting, partnering with HR/Safety/etc. to develop best client outcomes.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • 3+ years of claims experience in General Liability, including strong knowledge of insurance carrier claims services.
  • Must be detailed with excellent organizational and time management skills.
  • Good interpersonal skills and high sense of urgency.
  • Excellent written and verbal communication.
  • Prior success and experience operating in a fast-paced environment.
  • Ability to effectively build and maintain positive working relationships with clients,
  • management and peers.
  • Proficiency in MS office applications required.

These additional qualifications are a plus, but not required to apply:

  • Auto claims experience
  • AIC, ARM, CIC or CRM, equivalent preferred

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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