APP Team Manager

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The APRN Team Manager functions as a clinical leader and clinical team member delivering care to a panel of patients for whom s/he has responsibility for the planning, implementation, coordination, and evaluation of care related outcomes. As a clinical leader the APRN Team Manager is responsible for the management and oversight for the clinical practice of the inter-professional team which may include nurses, medical assistants, and others who are integral to the care of patients at the site. Works in partnership with the patient care team and other practice leaders to ensure effective delivery of care and actively supports the achievement of patient, departmental and organizational goals.

CORE JOB FUNCTIONS

• Develops, leads and manages the clinical practice, quality and safety of patient care of an interdisciplinary team which may include registered nurses, licensed practical nurses, medical assistants and others who are essential to the care delivery model.
• Coordinates care and meeting patient care needs in conjunction with a variety of providers including licensed independent providers acting in consultation, population managers, care managers, and others.
• Participates in the hiring, supervision, and performance evaluation for team members. Identifies opportunities for and initiates interdisciplinary collaboration to achieve team and patient goals.
• Utilizes available resources and methodologies to advance practice within the department and beyond, with the aim of improving the care of all patients, particularly those most at risk for adverse outcomes.
• Seeks opportunities to disseminate clinical knowledge and nursing practice development through publication in scholarly journals and participation in professional meetings.
• Leads and/or participates in departmental, hospital and/or system-level committees and task forces as a representative of the department, practice and the Department of Nursing as requested.
• Collaborates with physicians, physician assistants and the interdisciplinary team to refine team goals and objectives and further ensures ongoing continuous improvements to the care delivery model.
• Analyzes, interprets and presents team-based care results to various audiences as appropriate including senior organizational leaders, departmental and practice leaders, nursing leadership, colleagues, and staff.
• Collaborates with the other members of the team, appreciating and valuing their contributions, and encouraging all to "work at the top of his/her license/role, education and training" for effective care and service to patients in the context of efficient use of resources.
• Establishes effective interpersonal relationships with other nurses, clinical departments, and interdisciplinary colleagues.
• Provides direct care, counseling, and teaching to patients. Performs physical examinations and provides preventive health measures appropriate to patient needs.
• Orders, interprets, and evaluates appropriate lab and diagnostic tests to assess patients' clinical problems and health care needs. Arranges for appropriate plan of care and follow-up based on outcome of diagnostic, lab, and physical assessment findings.
• Sets priorities for appropriate and efficient management of patient care that reflects evidence-based practice and cost-effective management of time, available human resources, supplies and equipment.
• Incorporates the concepts of health maintenance, prevention, and promotion into daily practice through patient education and counseling. Assists patients and families in self-care management through the provision of information, tools and resources.
• Engages in regular performance improvement activities. Uses performance and patient outcome data for continuous quality improvement. Contributes to developing structure, processes and systems to improve the care and disease management of patients.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Master's degree in relevant field

Certification and Licensing:

National APRN Certification

Current APRN license in the State of Florida.

License to practice as both an RN and an APRN in the state of Florida

Experience:

Minimum 3-5 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to analyze, consolidate, and interpret accounting data.
• Ability to compile, organize, interpret, and communicate accounting data and results concisely.
• Ability to manage a budget and work within the constraints of that budget.

DEPARTMENT ADDENDUM

Department Specific Functions

• Assess and evaluates follow patients when required and independently of physician when needed according to Good Clinical Practice Research guidelines and per protocol.
• Interprets and evaluates findings of studies/tests and intervenes accordingly.
• Advises collaborating physician of appropriate information regarding patient care and reports to the physician the actions provided to the patients.
• Evaluates the quality of care provided and recommends changes for improvement.
• Initiates appropriate actions to facilitate the implementation of therapeutic plans that are consistent with the continuing healthcare needs ofthe clients and scope of practice/protocols.
• Answer patient-related inquiries via telephone, UChart In-basket, etc. in a timely manner.
• Assists in the management of family dynamics and coping mechanisms during acute and chronic phases of patient care.
• Conducts or participates in multidisciplinary rounds and ensures appropriate and quality care for patients.
• Performs patient triage and determines the urgency of provider evaluation.
• Provides symptom management for side effects related to oncologic treatment.
• Assist with Peer-to-Peer authorizations and filling out medical forms for patients.
• Ensure that office runs smoothly and efficiently and correspond with referring physicians and patients to provide good care for patients.
• Facilitates clinical research protocols and coordinates patient care with research staff.

Administrative Duties

Clinical Operations:

• Improve the clinical operations and patient experience by coordinating efforts to deliver a plan of care that addresses the medical, surgical, emotional, physical, educational, short and long-term needs of individual and family's needs in a setting of expertise, warmth, and compassion.
• Monitor national "best practices" and integrate into current practice.
• Examine operational gaps and formulate a plan to close the gaps by defining objectives, implement and track timelines, establish new program roll out to staff and patients while gauging anticipated outcomes and evaluating process.
• Cross covers for other APPs or APP Supervisors when needed.
• Draft Policies and Procedures for new initiatives as needed and update existing policies.
• Provide senior management with necessary updates on progress and changes in scope, schedule, and resources in a timely manner.
• Operates within budget guidelines under the supervision of Executive Leadership.
• Collaborates with Nursing and system leadership on meeting and maintaining accreditation standards.

Qualifications

• Graduate of Master's in Science in Nursing with approved ARNP Curriculum or higher.
• Florida Licensure as ARNP from Florida Board of Nursing.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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