ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

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Supports Area Merchandising by addressing and resolving escalated sales questions and requests in a timely manner, utilizing detailed knowledge of U.S. Foods products, systems and tools. Primary liaison between PSSA, RSC and Category Management as it relates to merchandising activities. Works closely with the area departments, particularly category management and replenishment to support efforts with vendors and suppliers to communicate important information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, and substitutions from PSSA
• Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries
• Vacancy support and backup to COM and PSSA roles
• Support Category Operations Managers with all analytics requests, local flyer item selection and rebate solicitation, Roll Out Book reviews and assortment projects - including E&O follow up, CASIS billings and vendor meeting preparation
• Serve as gatekeeper of NIR process and tracking log - includes approval process, 30/60/90-day tracking follow-up, etc.
• Support PSSA/COM with escalation requests for proprietary SKU tying
• Enter DCT's for COM's on new items & local flyers.
• Analyze weekly ATC communicates and disseminate direction to appropriate parties.
• Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.
• Serve as escalation point of contact for RSC inquires
• Support PSSAs/COMs with sourcing/market baskets/special pricing requests.
• Gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.
• Other duties assigned by manager.
  
  SUPERVISION:
  N/A
  
  RELATIONSHIPS
  
  • Internal: Category Operations Managers, Marketing Managers, Replenishment (Local & RSC), Pricing team, Territory Managers, Account Executives
  
  • External: Local vendors and brokers, as needed.
  
  WORK ENVIRONMENT
  Office environment.
  
  MINIMUM QUALIFICATIONS
  • Must possess a minimum 5 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.
  • Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.
  • Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills.
  • Must be external and internal customer service focused.
  • Ability to research, escalate and follow up on inquires with a great sense of urgency.
  • Must have the ability to overcome objections and obstacles, with a solution-based attitude
  • Education
  • College degree or equivalent distribution or food service supply chain experience required.
    
    PREFERRED QUALIFICATIONS
    Previous US. Foods experience preferred.
    PRISM/Merlin/Tandem skills preferred.
    
    PHYSICAL QUALIFICATIONS
    
    • Must be able to perform the following physical activities for described length of time
    
    • List the required physical activities including length of time performing each activity referencing the key below
    
    OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
    
    JOB REQUIRES WORKER TO: FREQUENCY:
    STAND : OCCASIONALLY
    
    WALK: OCCASIONALLY
    
    DRIVE: NEVER
    
    SIT: FREQUENTLY
    
    LIFT
    1-10 lbs (Sedentary): OCCASIONALLY
    
    11-20 lbs (Light): NEVER
    
    21-50 lbs (Medium): NEVER
    
    lbs (Heavy): NEVER
    
    Over 100 lbs (Very Heavy): NEVER
    
    CARRY
    1-10 lbs (Sedentary): OCCASIONALLY
    
    11-20 lbs (Light): NEVER
    
    21-50 lbs (Medium): NEVER
    
    lbs (Heavy): NEVER
    
    Over 100 lbs (Very Heavy): NEVER
    
    PUSH/PULL: NEVER
    
    CLIMB/BALANCE: NEVER
    
    STOOP/SQUAT: OCCASIONALLY
    
    KNEEL: OCCASIONALLY
    
    BEND: OCCASIONALLY
    
    REACH ABOVE SHOULDER: OCCASIONALLY
    
    TWIST: OCCASIONALLY
    
    GRASP OBJECTS: FREQUENTLY
    
    MANIPULATE OBJECTS: FREQUENTLY
    
    MANUAL DEXTERITY: FREQUENTLY
    
    The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. The expected compensation for this role is between $85,000 and $110,000. This role is also eligible for an annual incentive plan bonus. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: .
    
    ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***