Host
2 weeks ago
We are seeking a dedicated and friendly individual to join our team as a Host/Hostess. . As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you are energetic, detail-oriented, and capable of handling high volumes, we invite you to apply.
Requirements:
- Previous experience in hosting.
- Knowladge in Sevenrooms, Resy or Opentable
- Excellent communication and interpersonal skills
- Ability to handle high volumes and remain calm under pressure
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
- Positive attitude and willingness to work in a team-oriented environment
- Flexibility to work evenings, weekends, and holidays Duties and Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor
- Manage the waiting list and seating arrangements efficiently during peak dining hours
- Communicate effectively with the kitchen staff, servers, and management team to ensure smooth operation
- Answer phone calls and assist callers with reservations and inquiries
- Maintain cleanliness and organization at the host/hostess station
- Provide accurate wait times and monitor the dining room flow
- Assist in resolving customer complaints or issues to ensure guest satisfaction
- Uphold the restaurant's standards of service and hospitality at all times If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced environment, we would love to hear from you.
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