Cloud Operations and Customer Support Engineer

4 weeks ago


St Louis, Missouri, United States General Dynamics Information Technology Full time

Req ID: RQ174836

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Job Family: Systems Engineering

Skills:

Amazon Web Services (AWS),Cloud Infrastructure,Linux Distributions

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours.

At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St Louis, MO.

HOW A CLOUD OPERATIONS AND CUSTOMER SUPPORT ENGINEER WILL MAKE AN IMPACT

Job Description:

In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.

Key Responsibilities:

  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
  • Respond to and resolve customer issues, providing top-tier technical support and customer service.
  • Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
  • Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
  • Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
  • Develop and maintain comprehensive documentation for application support procedures.

What You'll Need to Succeed:

Education and Experience:

  • Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience.
  • 5+ years of experience in IT, with a strong focus on cloud operations and customer support.

Required Skills :

  • Proficiency with AWS cloud services and infrastructure management.
  • Exceptional troubleshooting and problem-solving skills.
  • Experience in providing customer-focused technical support.
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
  • Excellent communication and collaboration abilities.

Location: On Companyr Site

US Citizenship Required

GDIT IS YOUR PLACE:

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

#RoverGSS

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



  • Cloud Engineer

    3 days ago


    St Louis, Missouri, United States US Tech Solutions Full time

    Job Description:Researches, designs, develops, runs tests, and evaluates systems that support cloud implementation and integrates with cloud service providers, applying principles and techniques of computer science, engineering, and mathematical analysis.Responsibilities:Plans and conducts technical tasks associated with the implementation and maintenance of...


  • St Louis, Missouri, United States Copeland Services Full time

    As the leading company in the HVACR industry, Copeland delivers cutting-edge and eco-friendly solutions for heating, ventilation, air conditioning, and refrigeration systems. Copeland has a rich history of innovation and excellence since 1921 and continues to improve the performance and efficiency of HVACR systems.We are seeking a Cloud Solutions Architect...


  • St Louis, Missouri, United States Abile Group, Inc. Full time

    Overview:Abile Group has an exciting and challenging opportunity for a Senior API Management Engineer - Kong Enterprise Deployment on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement,...


  • St Louis, Missouri, United States Cigna Full time

    Job DescriptionPlease note, candidates must be local to a Cigna office.We are seeking both Splunk Cribl Engineers as well as a Splunk Cribl Architect to join our Enterprise Monitoring TeamSplunk Cribl Senior Engineer role:As a Splunk / Cribl Sr. Engineer (Infrastructure Engineering Sr. Advisor) for The Cigna Group's Enterprise Logging Team you'll provide...


  • St Louis, Missouri, United States Highbrow Full time

    Senior or Lead DevOps Engineer Location: St Louis, MO Duration: Long Term Position Type: W2 Noof Openings:5 VISA Requirement: All VISA (Preference: Local Candidates) Years of Experience: Minimum 10 to 12 + years of experience. Description:Development operations (DevOps) engineers are responsible for the production and ongoing maintenance of a website...

  • Staff Engineer

    3 weeks ago


    St Louis, Missouri, United States Millipore Corporation Full time

    Our Digital and eCommerce division is looking to transform the Digital and eCommerce technology engine for Millipore Sigma. As a Staff Software Engineer, you will play a leadership role on a product team to design and build new features and components in our evolving platform, helping to embrace modern principles like microservices and event driven...

  • Staff Engineer

    1 month ago


    St Louis, Missouri, United States Millipore Corporation Full time

    Our Digital and eCommerce division is looking to transform the Digital and eCommerce technology engine for Millipore Sigma. As a Staff Software Engineer, you will play a leadership role on a product team to design and build new features and components in our evolving platform, helping to embrace modern principles like microservices and event driven...


  • St Louis, Missouri, United States Aviatrix Full time

    About AviatrixTrusted by more than 500 of the world's most innovative companies, AVIATRIX empowers businesses to accelerate innovation, improve security, minimize downtime, and gain control of IT costs in the cloud. Aviatrix delivers an enterprise-grade secure cloud network, backbone, and edge for business-critical applications by creating a simplified and...


  • St Louis, Missouri, United States Fulcrum Digital Inc. Full time

    Job DescriptionApplication Support Engineer (L2 support)Location: St Louis, MODuration: Full TimeSalary Range: $75000 to $85000/YearThe RoleProvide L2 support to production system like application, database, middleware components, infrastructure and network componentsManage productions incidents end-to-end within defined SLAs with focus on resolutionInteract...


  • St Louis, Missouri, United States Fulcrum Digital Inc. Full time

    Job DescriptionApplication Support Engineer (L2 support)Location: St Louis, MODuration: Full TimeSalary Range: $75000 to $85000/YearThe RoleProvide L2 support to production system like application, database, middleware components, infrastructure and network componentsManage productions incidents end-to-end within defined SLAs with focus on resolutionInteract...

  • Linux Engineer

    4 days ago


    St Louis, Missouri, United States Innovative Data Solutions, Inc. Full time

    Job Summary We are seeking an experienced Linux Engineer to support an IC customer/contract in the St. Louis, MO area. This position requires a TS/SCI clearance and eligibility to obtain a CI polygraph. Specific Duties and Responsibilities:Develops technical solutions for the management of networks, software, hardware, configurations, and architectures...


  • St Louis, Missouri, United States Phoenix Operations Group Full time

    ** TS/SCI Clearance Required**Phoenix Operations Group is looking for a Full-Stack Software Engineer to join our team in one of the following geographical locations: Springfield, VA, St. Louis, MO, San Diego, CA. This position will be onsite up to 50% of the time. We are in need of team players who will work within a cohesive group to provide unique...

  • Linux Engineer

    4 days ago


    St Louis, Missouri, United States Innovative Data Solutions, Inc. Full time

    Job Summary We are seeking an experienced Linux Engineer to support an IC customer/contract in the St. Louis, MO area. This position requires a TS/SCI clearance and eligibility to obtain a CI polygraph. Specific Duties and Responsibilities: Develops technical solutions for the management of networks, software, hardware, configurations, and architectures...

  • Software Engineer

    4 days ago


    St Louis, Missouri, United States NetApp Full time

    Job Title: Software Engineer Location: Bangalore, Karnataka, IN Job Summary In this role within the System Test Engineering group, you will be responsible for testing and qualifying various features of the ONTAP product line. Job Requirements Contribute to test methodologies, plans, and automation. Strong automation skill set with hands-on experience...

  • Systems Engineer

    4 days ago


    St Louis, Missouri, United States Tulk LLC Full time

    Systems Engineer - Requirements EngineeringTULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National Security clients in acquiring, designing, managing, and developing advanced technology systems and business practices to advance their...

  • Software Engineer

    3 days ago


    St Louis, Missouri, United States Equifax Full time

    Equifax is in search of talented and dynamic software engineers to join their team. This role offers the opportunity to work on exciting projects and collaborate with a group of skilled engineers using cutting-edge technology.What you'll do:Design, develop, and operate high-scale applications across the full engineering stackApply modern software development...


  • St Louis, Missouri, United States GadellNet Full time

    GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment. We are dedicated to empowering our...


  • St Louis, Missouri, United States ENVISN INCORPORATED Full time

    Job DescriptionJob Title: Senior CloudOps EngineerCompany: Innovative Tech SolutionsLocation: 100% RemoteDuration: Long term contractWe are looking for a Senior CloudOps Engineer to join our team! As a Senior CloudOps Engineer, you will be responsible for designing, deploying, and maintaining scalable, secure, and highly available cloud infrastructure on...


  • St Louis, Missouri, United States Compunnel, Inc. Full time

    Job DescriptionJob DescriptionDescriptionKey Responsibilities:Receive and inspect all incoming materials, supplies, equipment, and returned goods.Safely operate a variety of material handling equipment, including narrow aisle and wire-guided powered industrial trucks.Confirm customer orders to ensure accuracy and compliance with shipping regulations.Pack...


  • St Louis, Missouri, United States Omni Federal Full time

    Job Title: Senior Software EngineerLocation: Downtown St Louis, MOSecurity Clearance: Active TS/SCI Omni Federal is a small business focused on modern application development, cloud and data analytics for the Federal government. Our past performance is a mix of commercial and federal business that allows us to leverage the latest commercial technologies and...