damage prevention specialist

2 weeks ago

Tulsa, Oklahoma, United States Lumen Full time

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at , LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Utility Coordinator (UC) will work with the field to help, coordinate communication, analyze locate tickets, establish relationships with excavators, internal and contract locators to meet established department guidelines for Cable Protection in Enterprise Field Operations.

The Main Responsibilities
  • Daily, monitoring 811 dig tickets with internal and external locators by utilizing Smart Score within Utilisphere in combination with other programs.
  • Interact daily with excavation contractors to limit risk to the Lumen FOC network. Document and track daily using VUC Tracker.
  • Develop and recommend processes and procedures to improve communications with and oversight of, excavation contractors working near Lumen facilities.
  • Coordinate efforts of Lumen in-house and contract resources on multiple, concurrent construction activities identified through the 811/One Call systems. This may include gathering and reviewing data using company resources and information received from excavators, determining sites/projects with significant and imminent dangers to the network; and coordinating face-to-face field meetings between Lumen and excavators & provides feedback in support and development of the RAM tool.
  • Proficient in 811/Cable Protection statutes for states of coverage.
  • Proficient in fiber mapping database systems.
  • Demonstrates working knowledge of theory and practices within a recognized field and/or specialized knowledge and skills.
  • Working knowledge of buried fiber plant installation and protection schemes and systems including
  • LMS and locating systems and locate ticket management through Utilisphere.
  • Working knowledge of excavation practices and processes.
  • Performs a variety of duties involving different and unrelated steps and methods.
  • Works on assignments requiring judgment and initiative within pre-determined guidelines and subject to periodic review.
What We Look For in a Candidate
  • Minimum 1-2 years business experience in Construction related job responsibilities or the equivalent in training and experience. (Field locating experience a plus)
  • Knowledge of Outside Plant procedures and standards.
  • Experience with excavation contractors.
  • Highly proficient in the use of related software to include word processing, spreadsheets, and databases including the use of advanced features such as macros, pivot tables, etc.
  • Demonstrated organizational skills associated with project management.
  • Demonstrated ability to work well under pressure and handle multiple projects/objectives.
  • Strong problem-solving skills.
  • Possess strong verbal and written communication skills.
  • Independently exercise sound judgment and ensure that issues are brought to the attention of appropriate
  • Work overtime hours as needed to meet required timelines.
  • Establish and maintain effective working relationships with individuals from all levels of the organization and a variety of external vendors.
What to Expect Next

Requisition #: 316854

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary RangeSalary Min :

46350

Salary Max :

103080

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary RangeSalary Min :

46350

Salary Max :

103080

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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