Director of Revenue Management

2 weeks ago


Hollywood, California, United States The London West Hollywood at Beverly Hills Full time
Job Description

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.

Able to sell strategic decisions to gain optimal business mix.

Ability to manage upward with good debate and consensus skills with objectivity.

Establish and communicate sales strategy for day, week, month and rolling 12 months.

Communicate any strategy changes or update any calendars for the sales team to use.

Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in London West Hollywood Business Review (WBR) morning meeting.

Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cutoff date, and whether or not you should extend, etc. Discuss making any changes necessary to system after WBR.

Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through CRS/GDS/PMS and communicate to the strategy team. This must occur at a minimum of twice a day with more frequent monitoring for high demand/revenue time frames.

Complete any rate changes through CRS/GDS, as necessary.

Work with the strategy team in analyzing actual performance vs. potential to identify future revenue opportunities.

Approach all encounters with guests and team members in a friendly, service-oriented manner.

Analyze the Star Report.

Review Hotelligence reports for trends, booking windows and sources of business as well as rates compared to competition.

Review volume account production with Transient Sales Manager and Director of Sales.

Facilitate monthly sales strategy meeting with the General Manager and Reservations Manager to discuss trends, review prior month information, and determine upcoming events and future strategies.
Job Requirements

At least 5 years of progressive experience in a hotel or a related field required; or a 4-year college degree and at least 1 year of related experience.

Previous supervisory responsibility preferred.

Bachelor's degree required.

Working knowledge of Microsoft Word, Excel, Office, e-mail.

Understanding of general hotel operations and the philosophy of yield management.
This is a hybrid position with remote work and in-office collaboration. Candidate must be local to the greater Los Angeles area. Source: Hospitality Online

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