Associate Technical Writer/Training Specialist

3 weeks ago

Pittsburgh, Pennsylvania, United States Hitachi Careers Full time

Description

Hitachi Rail is looking for an enthusiastic self-motivated Associate Technical Writer & Training Specialist who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Pittsburgh, PA.

About Us:

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Basic purpose:

Write training plans, create operation and maintenance (O&M) manuals, develop corresponding training materials, such as instructor guides and student workbooks, and deliver technical training on site to support products and/or systems supplied by Hitachi Rail STS to mass transit customers.

Trainer responsibilities:

  • Plan, develop, and implement training programs for company products and/or systems that meet customer and/or contract requirements.
  • Deliver formal "stand up" training on site as required by the contract or customer.
  • Deliver informal "in house" training as directed by the Americas Shared Services Manager.
  • Obtain internal subject matter expert approval and customer approval of training plans, O&M manuals, and other training-related documentation prior to all training programs.
  • Keep informed on advances in training techniques and standards.

Technical Writer responsibilities:

  • Plan, develop, and submit technical documentation that describes company products and/or system configurations that meet customer and/or contract requirements while adhering to company standards.
  • Revise technical documentation because of formal technical reviews (FTRs) and customer reviews and resubmit in a timely manner.
  • Prepare written technical information suitable for its intended audience.
  • Prepare periodic reports on technical documentation progress as requested by the Americas Shared Services Manager.
  • Adhere to documentation development schedules and budgets for both internal and external customers with on-time delivery.

Required Skills/Experience:

  • Preferred – 1-2 years - Technical Writer/Trainer for a supplier to the railroad or mass transit industries or worked directly for a railroad or mass transit authority.
  • Acceptable – 2-4 years - Technical Writer/Trainer for an engineering firm.

Required essential skills:

  • Demonstrated training skills, including "stand up" training at a customer's site.
  • Proven ability to write operation and maintenance manuals, and corresponding training materials that are clear, concise, correct, and consistent.
  • Working knowledge of Microsoft Office or other desktop publishing tools.
  • Able to understand and organize large amounts of information that is technically complex and originates from a variety of sources.
  • Able to use existing engineering documentation, such as hardware and software design specifications, to obtain the necessary information required in technical documents.
  • Able to interview hardware/software subject matter experts and understand engineering-related information and terminology.

Preferred skills:

  • Ability to develop and maintain relationships with engineering and project management personnel to elicit information, support, and help when required for technical documentation development and training program delivery.
  • Working knowledge of a graphics tool such as Adobe Illustrator.
  • Excellent verbal, written, and electronic communications skills.
  • Professionally mature, able to take direction, highly productive, works independently.
  • Self-starter, not afraid to ask questions, motivated, proactive.
  • Adaptable to the changes in direction of a project, flexible, and a good multi-tasker.

Education:

  • Preferred – bachelor's degree in electrical, Electronics, Mechanical Engineering, Telecommunications, or Computer Science.
  • Acceptable – bachelor's degree in Technical Writing if corresponding work experience is with an engineering firm.

Miscellaneous:

  • Must be a team player; no exceptions even if exceptional skills are exhibited in one area or another.
  • Must be willing to travel nationally and internationally to customer sites to deliver on site training courses.
  • Must be willing to work extended hours or weekend hours to complete an activity by the due date or to travel to customer sites.
  • Must be willing to work on multiple projects that are due nearly at the same time

Benefits:
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We would be delighted if you would be one of our followers Have a glance at our LinkedIn page

In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to

Queries other than accommodation requests will not be responded to.

  • Technical Writer

    3 weeks ago

    Pittsburgh, Pennsylvania, United States VetsEZ Full time

    VetsEZ is seeking a highly self-motivated, full-time remote Technical Writer to work closely with the development teams and support the deployment, management, and extension of knowledge management programs. The ideal candidate will have both a technical background and the proven ability to deliver high-quality technical documentation....

  • Senior Proposal Manager/Writer

    2 weeks ago

    Pittsburgh, Pennsylvania, United States M&S Consulting Full time

    M&S Consulting was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established...

  • Customer Success, Technical Support Associate

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Fortive Full time

    Overview:The position of Customer Success Associate, Technical Support is based in Pittsburgh, Pennsylvania. This is an entry position with the goal to progress to Customer Success Specialist, Technical Support within six months. The main responsibility of the role is to complete training and under mentorship provide quality support to our customers on...

  • Customer Success, Technical Support Associate

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Fortive Full time

    Overview:The position of Customer Success Associate, Technical Support is based in Pittsburgh, Pennsylvania. This is an entry position with the goal to progress to Customer Success Specialist, Technical Support within six months. The main responsibility of the role is to complete training and under mentorship provide quality support to our customers on...

  • Training Support Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Amentum Full time

    Amentum is seeking a training specialist to support DOE National Energy Technology Laboratory operations. This position will primarily support the DOE Training Department group. This position requires someone with strong communication, presentation, interpersonal, and customer service skills, attention to detail is essential, a strong work ethic, and a...

  • Training Support Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Amentum Full time

    Amentum is seeking a training specialist to support DOE National Energy Technology Laboratory operations. This position will primarily support the DOE Training Department group. This position requires someone with strong communication, presentation, interpersonal, and customer service skills, attention to detail is essential, a strong work ethic, and a...

  • Technical Sales Engineer

    3 weeks ago

    Pittsburgh, Pennsylvania, United States SMS group Full time

    SummaryThe Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction.Who We AreAt SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion....

  • Technical Sales Engineer

    2 weeks ago

    Pittsburgh, Pennsylvania, United States SMS group Full time

    SummaryThe Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction.Who We AreAt SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion....

  • Technical Writing or Digital Composition and Narrative Teaching Assistant/Associate_English

    3 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Technical Writing or Digital Composition and Narrative Teaching Assistant/Associate_EnglishEnglish – Pennsylvania-Pittsburgh – The Department of English at the University of Pittsburgh invites applications for a Teaching Assistant Professor or Teaching Associate Professor to join its active and innovative Composition program. The person who is hired...

  • Technical Writing or Digital Composition and Narrative Teaching Assistant/Associate_English

    2 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Technical Writing or Digital Composition and Narrative Teaching Assistant/Associate_EnglishEnglish – Pennsylvania-Pittsburgh – The Department of English at the University of Pittsburgh invites applications for a Teaching Assistant Professor or Teaching Associate Professor to join its active and innovative Composition program. The person who is hired...

  • Systems Specialist

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Judicial Branch Full time

    Summary Our IT Systems Specialist delivers tailored technical support to judges, chambers support staff, and clerk's office personnel, offering expertise in IT systems, hardware, and software assistance. The Systems Specialist is responsible for planning, research, installation, maintenance, support and training for courtroom audio/video systems and...

  • Farmer Outreach Specialist Pittsburgh

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Pasa Sustainable Agriculture Full time

    Farmer Outreach Specialist - PittsburghMission: Cultivating environmentally sound, economically viable, community-focused farms and food systemsPosition overview: Do you have experience in urban farming and a passion for growing food system equity? We're seeking a Farmer Outreach Specialist with proficiency in Spanish and English to support our outreach work...

  • Farmer Outreach Specialist Pittsburgh

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Pasa Sustainable Agriculture Full time

    Farmer Outreach Specialist - PittsburghMission: Cultivating environmentally sound, economically viable, community-focused farms and food systemsPosition overview: Do you have experience in urban farming and a passion for growing food system equity? We're seeking a Farmer Outreach Specialist with proficiency in Spanish and English to support our outreach work...

  • Research Development Technical Assistant

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Philips Full time

    Job TitleResearch Development Technical AssistantJob DescriptionResearch Development Technical Assistant (Pittsburgh, PA)Your role:Develops limited continuous improvement projects involving more than one development unit (works across several laboratories).Has developed specialized skills and is multi-skilled through job-related training and considerable...

  • Research Development Technical Assistant

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Philips Full time

    Job TitleResearch Development Technical AssistantJob DescriptionResearch Development Technical Assistant (Pittsburgh, PA)Your role:Develops limited continuous improvement projects involving more than one development unit (works across several laboratories).Has developed specialized skills and is multi-skilled through job-related training and considerable...

  • Technical Business Analyst

    4 weeks ago

    Pittsburgh, Pennsylvania, United States eNGINE Full time

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...

  • Technical Business Analyst

    2 weeks ago

    Pittsburgh, Pennsylvania, United States eNGINE Full time

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...

  • Enrollment Marketing and Operations Specialist

    1 month ago

    Pittsburgh, Pennsylvania, United States Carlow University Full time

    Enrollment Marketing and Operations SpecialistThe Enrollment Marketing and Operations Specialist plays a pivotal role in supporting the technical, operational, and marketing functions of the office. They routinely utilize the institution's Constituent Relationship Management (CRM) tool, Student Information System (SIS), and external application services to...

  • Enrollment Marketing and Operations Specialist

    1 week ago

    Pittsburgh, Pennsylvania, United States Carlow University Full time

    Enrollment Marketing and Operations SpecialistThe Enrollment Marketing and Operations Specialist plays a pivotal role in supporting the technical, operational, and marketing functions of the office. They routinely utilize the institution's Constituent Relationship Management (CRM) tool, Student Information System (SIS), and external application services to...

  • senior axiom technical lead

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Cognizant Full time

    SENIOR AXIOM TECHNICAL lead If you are like us, you have big ideas. At Cognizant, we're exploring new ideas every day. We help industry leading companies reinvent their business models and innovate technology products that create new value—by connecting people with things, insights, and experience. Cognizant Technology Solutions is looking for "Senior...