Team Lead Technician, Away from Home Equipment

1 month ago

Walnut Creek, California, United States tapwage Full time
Your Opportunity as a Team Lead Technician, Away from Home Equipment & Service (Coffee Equipment)

Take your technical skills to the next level by leading one of our Field Service Technician teams. Be a part of the team that helps consumers across the U.S. gain access to their beloved coffee when they are away from home.

Your leadership skills will help provide technical and administrative support to technicians in the field and ensure we are operating according to best-in-class customer service standards.


Location:
Greater Bay Area (Northern California) or Oregon/Southern Washington State Area

In this role you will:

  • Perform service and installation on specified coffee brewing and beverage dispensing equipment.
  • Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed.
  • Perform scheduled and unscheduled service activities including emergency service calls, proactive maintenance, site surveys and installations.
  • Ensure performance of service activities meet standard operating procedures and are executed in compliance with all published policies and processes.
  • Document verification requirements including electronic invoices, customer names and contact information, reported quality issues and other related activities.
  • Collaborate with Field Service Manager to resolve customer service inquires and other scheduling inquires as needed.
  • Participate in company wide training programs and department specific webinars.

What we are looking for:

Minimum Requirements:

  • High School Diploma or equivalent
  • Previous people management experience
  • Must live in specific territory of role assigned/posted
  • 3+ years of technical field service experience
  • Basic electrical and plumbing skills/knowledge
  • Basic computer skills in Microsoft Office (ex. Outlook, Teams, Excel)
  • Strong customer service skills
  • Ability to provide a valid driver's license and clean driving record
  • Ability to meet physical requirements of the job including lifting up to 75 pounds and driving on a frequent basis
  • Ability to travel approximately 25%
  • Ability to work oncall hours at least once a month (oncall duties are covered by a rotational program)
Additional skills and experience that we think would make someone successful in this role:

  • Bachelor Degree
  • Prior experience working in a team environment

Learn more about working at Smucker:

  • [Our Total Rewards Benefits Program])
- [Our Thriving Together Philosophy Supporting All Impacted by Our Business])
- [Our Continued Progress on Inclusion, Diversity and Equity])

Follow us on [LinkedIn])

#LI-MR1

#INDSA

  • Certified Home Health Aide

    1 week ago

    Walnut Creek, California, United States Bridge Home Health and Hospice Full time

    Overview Are you looking for a place where you can make a genuine difference in our patients' lives? With over 25 locations and growing, Our culture of love for our patients and employees is the top priority. Our commitment to our Core Values allows us to be the provider and employer of choice. We embrace a diverse workforce and understand that our...

  • Lenscrafters - Team Lead

    4 weeks ago

    Walnut Creek, California, United States ESSILORLUXOTTICA GROUP Full time

    Requisition ID: 843522Store #: LensCraftersPosition:Full-TimeTotal Rewards: Benefits/Incentive InformationAt LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques...

  • Lenscrafters - Team Lead

    1 month ago

    Walnut Creek, California, United States ESSILORLUXOTTICA GROUP Full time

    Requisition ID: 843522Store #: LensCraftersPosition:Full-TimeTotal Rewards: Benefits/Incentive InformationAt LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques...

  • LensCrafters - Licensed Team Lead

    1 week ago

    Walnut Creek, California, United States EssilorLuxottica Full time

    LensCrafters - Licensed Team LeadDate: Jun 1, 2024Brand: LensCraftersLocation:Walnut Creek, CA, US, 94596Requisition ID: 848245Store # : F044Position: Licensed full time team leadLensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around...

  • Maintenance Technician,

    1 month ago

    Walnut Creek, California, United States Multifamily Full time

    Job TitleMaintenance Technician, Multifamily )Job Description SummaryThe Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents'...

  • 91D Power-Generation Equipment Repairer

    1 month ago

    Walnut Creek, California, United States Army National Guard Full time

    Job Description:Job DescriptionSince the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you'll supply the power to run virtually every aspect of Army activity whenever and wherever it's needed. In this specialty, you'll support military operations day or night by...

  • 91D Power-Generation Equipment Repairer

    4 weeks ago

    Walnut Creek, California, United States Army National Guard Full time

    Job Description:Job DescriptionSince the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you'll supply the power to run virtually every aspect of Army activity whenever and wherever it's needed. In this specialty, you'll support military operations day or night by...

  • Lead Electrical Engineer

    1 week ago

    Walnut Creek, California, United States Sargent & Lundy Full time

    This position will offer you the ability to directly apply your knowledge of protective relaying and controls systems for HV and EHV substations. As a Project Lead of an engineering and design team, you will work on a wide range of substation modifications and upgrades to support client requirements and reviews including creating calculations, document...

  • Team Manager

    4 weeks ago

    Walnut Creek, California, United States Panera Bread Full time

    Team ManagerPANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun Panera Perks:Competitive pay: $19.75-$24 an...

  • Team Manager

    1 month ago

    Walnut Creek, California, United States Panera Bread Full time

    Team ManagerPANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun Panera Perks:Competitive pay: $19.75-$24 an...

  • Team Manager

    1 week ago

    Walnut Creek, California, United States Panera Bread Full time

    PANERA CAFE TEAM MANAGERWant to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun Panera Perks:Competitive pay: $22-$25 an hourEligible for a...

  • LDO7466-Licensed Team Lead Macy's-Walnut Creek, CA-Lenscrafters

    1 month ago

    Walnut Creek, California, United States EssilorLuxottica Full time

    LDO7466-Licensed Team Lead Macy's-Walnut Creek, CA-LenscraftersDate: May 17, 2024Brand: LensCraftersLocation:Walnut Creek, CA, US, 94596Requisition ID: 847055Store # : LensCraftersPosition: Full-TimeLensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do...

  • LDO7466-Licensed Team Lead Macy's-Walnut Creek, CA-Lenscrafters

    4 weeks ago

    Walnut Creek, California, United States EssilorLuxottica Full time

    LDO7466-Licensed Team Lead Macy's-Walnut Creek, CA-LenscraftersDate: May 17, 2024Brand: LensCraftersLocation:Walnut Creek, CA, US, 94596Requisition ID: 847055Store # : LensCraftersPosition: Full-TimeLensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do...

  • IT Business Systems Analyst Lead

    1 week ago

    Walnut Creek, California, United States Paradigm Full time

    Tuesday, April 30, 2024Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers.Deep clinical...

  • Client Account Support Lead Analyst

    1 month ago

    Walnut Creek, California, United States The Cigna Group Full time

    The job profile for this position is Client Account Support Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...

  • Client Account Support Lead Analyst

    4 weeks ago

    Walnut Creek, California, United States The Cigna Group Full time

    The job profile for this position is Client Account Support Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...

  • Behavior Technician

    1 week ago

    Walnut Creek, California, United States Behavior Treatment & Analysis Full time

    Join Our Dynamic Team as a Behavior Technician (RBT)Are you passionate about making a difference in the lives of individuals with autism? At Behavior Treatment & Analysis, we're seeking dedicated and compassionate Behavior Technicians to join our innovative team.Why You'll Love Working With Us: Impactful Work: Implement ABA programs that enhance clients'...

  • Lead Transmission Line Engineer

    1 week ago

    Walnut Creek, California, United States Sargent & Lundy, LLC Full time

    Join our team as a Transmission Engineer Lead! We are looking for a skilled professional to be responsible for designing transmission lines ranging from 69 kV to 765 kV. In this role, you will have the opportunity to mentor and train junior members of our design team, ensuring they develop their skills effectively. As a Transmission Engineer Lead, you will...

  • Catering Lead

    4 weeks ago

    Walnut Creek, California, United States Panera Bread Full time

    Catering Lead PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on...

  • Catering Lead

    1 month ago

    Walnut Creek, California, United States Panera Bread Full time

    Catering Lead PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on...